Support Assistant, (Donor Engagement)

Description

PRINCIPAL ACCOUNTABILITY

Reporting to the Manager of Mobile Donor Recruitment, the Recruitment Support Assistant (RSA) provides support to the Recruitment Department to ensure standard, consistent, and efficient use of the account management and blood drive scheduling system and assists with administrative tasks for blood drive support, as assigned.

Regular, full-time attendance is required during normal working hours.

Qualifications

EDUCATION

• High School Diploma or equivalent

• Associate’s Degree or higher, preferred

EXPERIENCE

• 1 - 3 years of administrative and computer experience

• 1 - 3 years of scheduling and logistics support experience, preferred

• 1 - 3 years of audit and/or control responsibilities,  preferred

SKILLS AND KNOWLEDGE

• Excellent internal/external customer service and telephone skills

• Excellent written and verbal communication skills

• Strong time management, planning, and organizational skills; Ability to prioritize and manage multiple projects simultaneously

• Ability to work closely and harmoniously with Carter BloodCare’s (CBC) management team, donor recruitment personnel, and the Scheduling, and Collections Departments

• Ability to monitor computer systems, facilitate planning and logistics, and schedule company resources

• Experience working with computer systems and data analytics

• Proficient computer skills (e.g., Excel, Outlook, PowerPoint, Word)

Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.