What are the responsibilities and job description for the Auto Insurance Sales Specialist position at Carter Ford - State Farm Agent?
Customer Relationship Building
Carter Ford State Farm Agency is dedicated to building long-term relationships with our customers and exceeding their expectations. As a member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth. Your key responsibilities will include providing expert advice and guidance to customers on insurance options and policies, building strong relationships with internal stakeholders to drive business success, and identifying opportunities to improve customer satisfaction and retention.
Key Performance Indicators (KPIs):
Carter Ford State Farm Agency is dedicated to building long-term relationships with our customers and exceeding their expectations. As a member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth. Your key responsibilities will include providing expert advice and guidance to customers on insurance options and policies, building strong relationships with internal stakeholders to drive business success, and identifying opportunities to improve customer satisfaction and retention.
Key Performance Indicators (KPIs):
- Customer satisfaction ratings.
- Policy sales and renewal rates.
- Net promoter score.
