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Assistant Community Manager- Nashville Job at Carter-Haston Real Estate Services

Carter-Haston Real Estate Services, Inc. in
Nashville, TN Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Assistant Community Manager - Nashville (Project Management)

Carter-Haston is excited to host a Hiring Event at The Shay (9 City Pl, Nashville, TN 37209) on Friday, February 28, 2025, from 10 am to 3 pm. We will be scheduling interviews leading up to the event; however, walk-in interviews will be accepted as well.

Communities hiring include : The Shay and Cumberland on Church. Please bring along a copy of your most updated resume.

Employment Philosophy

Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of the Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.

The 5 Basics

  • Community Appearance
  • Intentional Presentation
  • Exceptional Homes
  • Prompt Attention
  • Resident Satisfaction

The 5 Ps

  • Personality
  • Purpose
  • Passion
  • Preparation
  • Participation
  • Carter-Haston is an Equal Opportunity Employer and a Drug-Free Workplace and complies with ADA regulations as applicable.

    Responsibilities

    As an Assistant Community Manager, you are responsible for assisting the Community Manager with managing the day-to-day operations of your assigned community, exemplifying Carter-Haston's management philosophy based on our Five Basic Fundamentals of Successful Property Management, and maintaining resident accounts. Responsibilities include :

  • Collecting and posting rent payments and fees; managing delinquencies; and enforcing policies and procedures outlined in the lease to maximize revenue for the community.
  • Updating and maintaining records for move-ins / outs, application status, traffic activity, closing ratios, and others as assigned.
  • Acting as the on-site supervisor in the absence of the Community Manager by delegating daily work, coordinating maintenance tasks with the Maintenance Supervisor, and managing the daily operations of the community in compliance with company policies and procedures.
  • Assisting with developing and tracking social media campaigns and marketing strategies.
  • Conducting prospective community and apartment tours as needed.
  • Managing the eviction process by following pre-established company procedures.
  • Participating in and documenting property inspections (grounds, common areas, parking lots, move-ins / outs, make-readies, annual inspections, etc.).
  • Delivering consistent excellent customer service that yields guest satisfaction through positive ratings and community reviews.
  • Promoting resident satisfaction and retention by following established industry standards and company policies.
  • Managing the renewal process for current residents.
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