What are the responsibilities and job description for the House Keeper position at Carter-Haston Real Estate Services, Inc?
Employment Philosophy
Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a
commitment to care for each other and is the foundation for developing positive relationships. We believe our
success has been built upon our responsiveness to these relationships and our ability to act upon them with
integrity. To help guide us towards this goal, all members of the Carter-Haston team follow a management
approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.
The 5 Basics
• Community Appearance
• Intentional Presentation
• Exceptional Homes
• Prompt Service
• Resident Satisfaction
The 5 Ps
• Personality
• Purpose
• Passion
• Preparation
• Participation
Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as
applicable.
Responsibilities
• Responsible for maintaining the appearance and cleanliness of the community and attributing to overall
team goals of the community
• Clean and maintain common areas including restrooms, kitchens, laundry rooms, management offices,
windows, models/guest suites, and amenity spaces.
• Utilize various cleaning tools and solutions including but not limited to brooms, vacuums, buffers, steam
cleaners, bleach, wax, and ammonia
• Maintain pool area by sweeping area, arranging pool furniture, and emptying trash cans
• Conduct daily community walks to remove litter, debris, and pet waste
• Prepare and clean make-ready units
• Report any maintenance issues to Service Manager
• Adhere to all OSHA regulations, health, safety policies, and environmental laws. Promptly report any
unsafe activities or incidents to the Community Manager.
• Provide excellent customer service by treating all community members with respect
• Ensure compliance by promptly completing all courses on the Learning Management System
• Maintain a professional appearance, attitude, and consistent attendance record
• Perform other duties as assigned
