What are the responsibilities and job description for the VP Director of Hotel Operations position at Carter Hospitality Group?
Benefits :
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401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Company Overview :
Carter Hospitality is a family-owned company looking for a Regional Director of Hotel Operations to join our luxury hotel portfolio. This position will oversee multiple locations and excel in inspiring and leading staff in the hotel / resort industry.
Responsibilities :
Manage and train General Managers.
Manage financial performance of hotels in the portfolio by analyzing and reconciling financial reports, advising on cost control methods, budgeting and forecasting, and resolving issues.
Implement business strategies, plans, and practices.
Ensure operations standards for each hotel.
Manage the overall operation of our hotels through maintaining cost and quality standards, developing employees, and exceeding guest experiences.
Control day-to-day operations costs, revenue, and labor.
Develop and implement operational policies and procedures.
Select, develop, and lead the management team.
Develop internal QA Compliance Program.
Requirements :
Bachelor’s Degree in business.
Minimum 5 years of progressive experience in multi-faceted full-service hotel operations and leadership roles.
Knowledge of Microsoft Office, Word, Excel, Outlook, Delphi, SMS, Opera, M3.
Multi-unit experience with branded chains preferred.
Excellent written and verbal communication skills.
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