What are the responsibilities and job description for the Customer Support Expert position at Carter Machinery?
Carter Machinery Company is hiring a Customer Support Expert to join our sales team in Edgewood, Maryland. As a key member of our team, you will be responsible for driving sales growth by developing and delivering solutions to meet the needs of our customers. This role requires excellent customer service and sales skills, as well as strong analytical and problem-solving skills.
The ideal candidate will have minimum two years of experience in heavy equipment industry sales, preferably with a service background. You must possess demonstrated success in a sales environment, excellent verbal and written communication skills, and proficiency in Microsoft Office Suite or related software such as Salesforce.
We offer a competitive compensation package including health, dental and vision insurance, paid time off, 401(k) with $0.75 to $1.25 match up to 6%, life and disability insurance, in-house training instructors/programs, tuition reimbursement, employee referral bonus program, and discounts on cellular phone service, computers, tooling, cars and trucks.
