What are the responsibilities and job description for the Sales Associate position at Carter's/OshKosh?
About Carter's/OshKosh
Carter's, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're proud to be the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team members.
Job Summary
We're seeking a Sales Associate to join our team! As a Sales Associate, you'll be the first face of the brand for growing families, congratulating new parents and grandparents, introducing them to our new baby essentials, and helping them prep for their first day of school and all the big and little moments of their parenting journey.
Key Responsibilities
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Qualifications
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- You can lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
- Stand or walk for extended periods of time; climb up and down a ladder
- Provide availability that may include days, nights, weekends, and holidays as scheduled
What We Offer
- Schedules that fit your life
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
- The opportunity to learn and build skills and grow as an individual
- Development programs to help you grow in your current role and beyond
Equal Opportunity Employer
Carter's is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
