What are the responsibilities and job description for the Commercial Lines Account Manager position at Cartier Insurance?
About Us
Founded in 1979 and headquartered in Duluth, MN, Cartier Agency has grown into a leading independent insurance agency because of our commitment to providing our clients with friendly, personal service and expertise in all areas of the insurance industry. While we're located in Minnesota, we service clients throughout the United States. We believe in becoming an integral part of our community. As a group, we have served on many community boards and committees and belonged to numerous service organizations.
Cartier Agency has built a reputation of trust and integrity. Our team of professionals represents many years of experience in personal, commercial, trucking, life, and health insurance. We work hard to build strong relationships with our clients so they can focus on what they care about with confidence, knowing we've got their back.
Commercial Lines Account Manager
Summary :
The Commercial Lines Account Manager services current customers (small to mid-sized accounts) and works with a Producer to write new business. Servicing includes, but is not limited to, claims handling, remarketing of current customers, quoting new business customers, policy changes, policy reviews and verification of coverage.
Responsibilities :
- Communicate with customers regarding any policy changes and answer questions regarding billing, claims and coverage.
- Coordinate with companies regarding customers’ policies.
- Work with a Producer to answer customer inquiries.
- Keep Applied Epic management system updated by attaching all pertinent files and keeping policy information accurate.
- File claims and follow up on status and ensuring claims are closed in a timely manner.
- Work with a Producer to remarket current customers and / or obtain necessary underwriting information.
- Work with a Producer to market new business accounts and / or account round current customers.
- Prepare proposals for new business quotes and renewals.
- Handle all billing and work with a Producer to collect outstanding receivables.
Qualifications :
Hours : Monday-Friday, 8 : 30am-4 : 30pm (Hybrid Work Schedule)
Office Location : 310 E. Superior Street, Suite, 220, Duluth, MN 55802
Benefits :
No Solicitation Notification to Agencies : Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.