What are the responsibilities and job description for the Client Relations Training and Development Internship position at Cartier?
Be a part of our dynamic and engaged internship program this summer.
WE WELCOME
Passionate and enthusiastic students curious about seeing & participating in the day-to-day operations and projects of high-end luxury brands in the jewelry, timepiece, fashion, & accessories industries.
YOU ARE
Immersed in our organization and culture, as well as, involved in a full range of activity at Richemont & our Maison’s. You will assist your dedicated team in executing the brand or functional strategy as well as participate in initiatives or projects to support the development or understanding of sales, culture, analytics, & service.
Cartier Client Relations Training and Development Intern
The Cartier Client Relations Center (CRC) is the Maison’s main hub of client connection. This experience will expose the CRC intern to all pillars of the business that are crucial in sustaining the constant growth and development of Leaders and Ambassadors. Through daily touchpoints, the intern’s role is to optimize ways of working from a Learning & Development lens to ensure we are meeting the client’s every need at every stage of the experience.
The intern will focus on three main areas :
- Learning Advocate Manage a calendar of virtual Knowledge and Learning sessions Host mini learning sessions with the team on topics directly and indirectly related to the CRC Ambassador role and priorities
- Resource Builder Review and create L&D resources based on new or updated information via SharePoint Identify learning topics from daily team chat, common / unique questions, and client communication transcripts
- Organization Champion Create a PowerPoint template exclusive to CRC for visual branding Update existing presentations into new format for consistency and continuity
YOUR PROFILE
WE OFFER
A competitive working environment filled with passionate individuals. You will have a chance to gather valuable knowledge of the luxury goods industry which will pave the way for your future career.
You will be partnered with a Mentor during this program, who will serve as a subject matter expert and leader to ensure your immersion and direction support the learning experience.
This is a paid internship.
Salary : $20-25 / hour
Salary : $20 - $25
