What are the responsibilities and job description for the Fragrance Ambassador (Part-Time) - Bloomingdales 59th Street position at Cartier?
JOB TITLE: Fragrance Ambassador
OVERVIEW: The Fragrance Ambassador is overall responsible for representing Cartier Fragrances in assigned retailer, achieving/ exceeding sales objectives and implementing and maintaining the brand’s promotional and merchandising strategies and image.
Key Responsibilities
SALES
OVERVIEW: The Fragrance Ambassador is overall responsible for representing Cartier Fragrances in assigned retailer, achieving/ exceeding sales objectives and implementing and maintaining the brand’s promotional and merchandising strategies and image.
Key Responsibilities
SALES
- Responsible to achieve/ exceed brands sales objectives on a consistent basis in assigned retail store(s) remaining true to Cartier Parfums core values and mission.
- Create a memorable luxury shopping experiences for clients both in store and through client outreach.
- Foster a culture of building relationships and personal client experiences.
- Maximize animation and sales during Retailer’s corporate sales events and promotions.
- Takes an omni approach to identify merchandise across all channels, using store’s technology, facilitate ordering, and serve their client’s needs. (i.e. DTC, Option 7)
- Monitor stock levels and communicate inventory issues/ concerns to Account Executive.
- Follow merchandising guidelines and keep counters and event set up clean and organized at all times.
- Manage and maintain testers, GWPs, and samples and visual elements provided by Cartier Parfums sales team and use them according to Cartier’s strategy.
- Develop strong relationships with clients, meet the needs of customers and recruit new clients. (Greet, Listen, Develop, Thank)
- Coordinate, set up, and execute events and animation adhering to Cartier Parfums guidelines.
- Assist Account Executive with executing mega events (i.e. Master Class, Trunk Shows).
- Partner with in store team to follow up and communicate with clients utilizing retailer’s clienteling tools, digital tools and social media; delivering omni-channel, next level customer service.
- Build relationships with store management to negotiate premium visibility and coordinate and execute events and animation.
- Keep retailer in store teams/ management constantly informed on brand goals, launches, promotions, events and any other pertinent information
- Be knowledgeable on Cartier products, history, and the competitive environment, attend Cartier organized trainings (Zoom or in-store) and self-educate via Cartier training app
- On-going training of in store staff (individually, department stay & plays, morning meetings) on new and existing Cartier Parfums and brand values.
- Comply with all Retailer’s store policies and procedures.
- Communicate professionally and support an elevated gossip free environment for customers, retailer employees, and colleagues.
- Adhere to Cartier grooming and uniform guidelines.
- Must communicate with Account Executive by phone, text, email, during normal business hours.
- Communicate to both B2b Staffing and Account Executive when unable to work assigned schedule due to illness or other.
- Clock in/ out and complete sales reporting on B2B Time Reporting APP.
- Basic knowledge of technology required.
- Must be able to download and access company approved technology methods including; B2B Time Reporting APP, Cartier Training APP, IPad, Zoom for business related conferences/ training.
- This position is payrolled through a third part agency**
Salary : $25 - $28