What are the responsibilities and job description for the Relocation Consultant I- Remote position at Cartus?
- Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers
- Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family.
- Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer
- Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards
- Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
- Ensure data integrity in all Cartus systems.
- Maintain compliance with Cartus’ corporate polices, programs, and standards
- Other duties as assigned; training, special projects, client presentations, etc.
QUALIFICATIONS / SELECTION CRITERIA
- College degree or equivalent preferred
- Customer service experience in multi task, call center environment
- Influential verbal and written communication skills
- One plus year relocation, real estate or related field experience
Remote working requires 50 MB download and 7 MB upload internet speed.
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Employment Type
Company
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About Us
With more than 60 years in operation, Cartus offers a broad range of world-class employee relocation services designed to manage all aspects of an employee’s move and facilitate a smooth transition in what otherwise may be a difficult process for that employee. Cartus is a leading provider of outsourced relocation services in the United States and worldwide. The Company assists in the transfer of employees from more than half of Fortune 50 companies, and facilitates U.S. corporate-sponsored relocations, including orchestrating moves for numerous affinity membership organizations and government agencies. Cartus is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.
At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.
You’ll find our commitment to diversity reflected in our achievements:
- Recognized as one of the World’s Most Ethical Companies since 2011
- Anywhere has also been designated a Great Place to Work since 2019
- Named one of LinkedIn’s Top Companies in the US.
- Honored by Forbes as on of the World’s Best Employers for Diversity and Top Female Friendly Companies.
With diversity, we succeed together. We hope you’ll join us.
Compensation Range
EEO Statement
Salary : $40,627 - $50,000