Domestic Procurement Specialist

Cartwright Companies is a third-generation family-owned business located in the Kansas City-area suburb of Grandview, MO. The Cartwright family began providing moving services in 1934 with a determination to provide quality service with integrity. Today, 89 years later, the Cartwright Companies and its subsidiaries are leading suppliers of global mobility, relocation, and moving services to the United States military, federal agencies, and private companies.

Our longevity is due in large part to our commitment to hire, train, and retain the best employees. We continually search for career-minded, team-oriented individuals who thrive in a fast-paced, family-friendly environment.

Cartwright’s flexible schedules, competitive pay, excellent benefits offerings, robust wellness/wellbeing program, and employee-appreciation events testify to our belief that our employees are really our greatest asset.

• Confers with service members, venders, military installations, and operations teams by telephone and email to provide information about services, and/or negotiate dates and rates for shipment serviceability
• Coordinates with transportation providers to ensure prompt and proper movement of shipments
• Responds to customer/vendor/base inquiries and refers clients to the proper resources for assistance
• Reviews various booking/shipping documents to ensure accuracy
• Makes special shipping/transportation arrangements as necessary
• Tracks and fixes shipping registration/booking errors
• Approves bills and invoices from vendors
• Monitors distribution and shipment budgets as set by Senior Management
• Ensures the quality of all booking services provided meet the required standards
• Offers solutions that make our supply chain more efficient and organized
• Helps create strategies for minimizing costs along with ensuring current proven strategies are followed
• Reviews reports and processes necessary for updates and changes in systems
• Possess ability to work swiftly in securing short fuse shipments while ensuring shipments meet or exceed profitability levels set forth by the company
• Uses task driven software to keep records of member interactions, ensuring accuracy in booking details, member/vendor details, and initiates new tasks when necessary
• Refers unresolved member grievances to designated escalation specialist and/or quality control/operations departments for further investigation and resolution
• Understands, applies and educates members on the Defense Transportation Regulation (DTR)
• Maintains a high level of professionalism and confidentiality
• Keeps accurate records of time worked and submits timesheets at appropriate times
• Adheres to all Company safety rules, operating and maintenance instructions, and procedure manuals
• Works scheduled shifts with predictable and reliable attendance, adhering to department schedule
• Works weekends and evenings, including more than 8 hours a day when the needs of the business demand

Required

• High School Diploma/GED
• Microsoft Office Suite experience

Preferred

• Knowledge of the logistics industry

Facilitates the communication between government awarded relocations, vendors, and Cartwright operations teams to promote a positive move experience for the service members and their family.

Cartwright Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits

• 401(k)
• Health/Dental Insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Life insurance
• Paid time off
• Vision insurance