What are the responsibilities and job description for the Field Technical Service Representative position at Carus Group?

Job Description

Do you enjoy driving growth and tackling new challenges? Are you driven by the creation and introduction of new products? Do you find fulfillment in leading a team of ambitious professionals? If so, then come join a passionate team driven to help Carus expand into new market opportunities.

THE OPPORTUNITY

Reporting to the Vice President of Carus’ Innovation and Technology Organization, the Field Technical Service Representative will :

Serve as the company’s subject matter expert on water treatment application issues, industry relevant regulatory changes, and competitive technology landscape in the markets Carus serves.
Demonstrate the effectiveness / capabilities / application of Carus products to prospects, current customers, and distributors.
Translate customer needs into growth projects using Voice of the Customer information.
Demonstrate safe handling of products and best practices amongst customers.
Develop scientific data and presentations for product applications in conjunction with the Sales, Business Development and Technical teams.
In conjunction with the Sales Team, schedule and conduct successful plant trials, surveys, and on-site lab / plant studies, which include appropriate customer reporting, consultation, and conversion of sales prospects to customers.
Support the commercialization of new products with the sales / technical support needed to develop and sell these new products to the marketplace.
Provide excellent customer service by collaborating diligently and expeditiously with customer, and customer service daily.
Champion a safety-first culture by demonstrating EHSS best practices throughout the organization, facilities, and customer sites. Help the customer understand best safety practices, habits, and behaviors with regard to Carus products.

THE QUALIFICATIONS

The right candidate will be a dynamic self-starter with experience in developing, motivating, and transforming teams. Your credentials ideally include :

A Bachelor’s degree in a technical field or higher (Chemistry, Biochemistry, Chemical Engineering, or Environmental Field) is required.

Minimum of 2-5 years of experience in water treatment is preferred. Experience with wet chemistry lab techniques is required. Experience in permanganate and phosphate applications is a plus.

Must be an effective team member with demonstrated leadership qualities.

Excellent interpersonal, verbal, and written communication skills, laboratory skills, and mechanical aptitude are a prerequisite.

Good listening skills and ability to understand customer’s needs

Strong analytical and analytical interpretative skills

The ability to organize and manage multiple priorities

Problem analysis and problem resolution at both a strategic and functional level

Position involves approximately 50%-70% travel and exposure to manufacturing plants, water treatment facilities and normal office environments. May include international travel.

THE COMPANY

Carus is a highly respected, family-owned company with deep roots in Illinois’ Starved Rock Country. We develop and manufacture products that clean the air, water and soil, and we are always exploring new opportunities and initiatives to expand our reach.

For over 100 years, Carus has been the employer of choice in the greater LaSalle-Peru area. Through several local outreach initiatives, we actively support our local community and STEM education.

It’s an exciting time to join the Carus team.

The LaSalle manufacturing facility has an exciting new project that will enhance our capabilities.

The Belmont location has just expanded to include a dedicated on-site logistics group.

The Peru business headquarters recently completed a full office renovation.

We have a new strategy to accelerate growth and are executing at a high level.

We are rooted in history but focused on the future!

THE PERKS

Employees enjoy incredible work life balance and exceptional benefits.

Flexible hours and work-from-home Fridays.

Generous PTO and 11 paid holidays.

Medical, dental, vision and 401(k) plans as well as company-paid basic life insurance.

Tuition reimbursement program for employees and their dependents.

Employee engagement, company-sponsored volunteer opportunities and STEM education initiatives.

Want to learn more about Carus? Visit www.carusllc.com or check us out on Facebook @carusllc.

Carus is an Equal Opportunity Employer M / F / D / V / AAP / LGBTQ

Company : Carus

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