Analyst, Regulatory Operations Support

ANALYST, REGULATORY OPERATIONS SUPPORT

About Carvana

Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are completely disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a seamless and convenient online platform. Here at Carvana we are passionate about delivering exceptional service to every customer! After purchasing a vehicle online, the customer can choose to have that vehicle delivered straight to their doorstep, or if they live near one of our awesome vending machines they can pick it up there. One of our customer advocates will meet them with a BIG coin so they can experience our unique way of receiving their vehicle

About the team and position

Carvana is looking for an analytical individual to help us create and maintain compliant processes within our Title and Registration department. This individual possesses outstanding investigative and problem-solving skills with the ability to present actionable solutions. Our ideal candidate would have a passion for quality control and obtain a thorough knowledge of industry compliance standards.

What you'll be doing

• Perform internal audits for Carvana markets to ensure our operations are compliant from a legal and ethical standpoint.
• Present audit results to market leaders and other stakeholders. Furthermore, propose detailed action plans and work collaboratively to ensure the market is brought up to the proper standards
• Remain up to date on industry compliance policies and standards.
• Create and maintain documentation for current and new dealer licenses.
• Track regulation/compliance trends across markets and teams to identify commonalities and analyze impact both negative and positive.
• Create and foster a culture of compliance awareness within Carvana and emphasize the importance to stakeholders.
• Identify the appropriate auditing cadence and ensure this occurs consistently and regularly.
• Prepare regulatory reports and present status in review meetings.
• Prepare a variety of written correspondence and documents.
• Prepare and update quality metrics reports as necessary to enhance and effectively communicate compliance performance.
• Consistently operate with the intent to reduce legal risk while maintaining a positive reputation for Carvana.
• Monitors and assists the compliance team and provides first-line support for any compliance-related questions/issues.
• Identify compliance issues that require follow-up or investigation.
• Other duties assigned.

What you should know

• 2 years of experience with quality control, regulatory or compliance operations.
• High School Diploma, GED, or equivalent education required.
• Bachelor's Degree preferred
• Excellent attention to detail to ensure all aspects of the department are meeting legal standards.
• The ability to work collaboratively and cross-functionally with different teams and stakeholders.
• Ability to prioritize/re-prioritize multiple projects and/or deadlines in a fast-paced and constantly shifting work environment on short notice.
• Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves.
• Appetite for self-initiation to pre-emptively research issues on the company's horizon.
• Strong background in problem-solving and continuous improvement processes.
• Knowledge, understanding, and application of principles, concepts and practices of government regulations and standards is preferred.
• Lover of dashboards, data, and metrics and comfortable using Google Suite and Wrike

What we'll offer in return

• Full-Time Salary Position with competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skill set and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.