What are the responsibilities and job description for the Manager position at Carve American Grille?
Position Summary
The manager is responsible for leading department-level restaurant operations; serving as a role model for the company’s core values and Rare and Well-Done experience. The Manager demonstrates leadership through adherence, communication and execution of the company’s service standards, systems and procedures.
Essential Duties & Responsibilities
- Must maintain a professional and welcoming attitude while at work to all guests and team members.
- Drives a culture of teamwork between peers and team members
- A champion in the restaurant for company initiatives; participating in the implementation, coaching and feedback to store and corporate leadership
- Leadership presence and involvement in shift management
- Strong passion for culinary excellence, wine and spirits knowledge and guest service
- Maintains a professional demeanor and image
- Communicates effectively with management team and team members
- Proven developer of people; maintain accountability for training and developing team members which includes coaching, mentoring and appropriate performance management.
- Upholds and enforces the company’s policies and procedures in a professional and consistent manner
- Takes ownership in the profitability of the restaurant through managing controllable costs; i.e. labor, turnover, food and beverage costs, Guest compensation
- Must be able to work flexible shifts and schedules, including weekends and holidays.
- Perform other job-related and compatible duties in other positions when necessary.
Qualifications
- EDUCATION & EXPERIENCE
- Previous salaried management experience in fine dining restaurants is preferred.
- Proficiency in Microsoft 365 applications preferred
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CERTIFICATE/LICENSES
- Servsafe or similar Manager’s Food Handler’s Certificate
- Alcohol Certification (based on location)
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PHYSICAL DEMANDS
- Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms while balancing a tray with one hand.
- Maintaining body equilibrium to prevent falling when walking, standing or crouching between narrow, elevated and/or slippery walkways.
- Raising objects from a lower to a higher position or moving objects horizontally from position to position.
- Constantly exert up to 40 pounds of force to lift, carry, pull, or otherwise move objects without hesitation.
- Must be able to stand for extended durations.
