What are the responsibilities and job description for the STOC Client Services Representative position at Carver County, MN?
Salary : $15.00 Hourly
Location : Chaska Government Center, MN
Job Type : Temporary Employee
Job Number : 02870
Division : Public Services
Department : IT-Client Services
Opening Date : 01 / 13 / 2025
Closing Date : 2 / 24 / 2025 4 : 30 PM Central
JOB SUMMARY
Under the general direction of the IT Office Manager, the On-call Clerical Support Personnel assists in the performance of various clerical, receptionist and secretarial tasks which include but are not limited to receiving, screening, routing of telephone calls; directing walk-in customers to appropriate areas of service; mail collection, processing and distribution; responding to electronic inquiries, logging and preparing records for document digitization.
This is an on-call position with no guarantee of continual hours, nor is there eligibility for insurance.
TYPICAL DUTIES AND RESPONSIBILITIES
Some of the duties and responsibilities that may be assigned but not limited to :
- Assists the public by responding to routine telephone, electronic, and walk-in customer questions by referring them to the proper department.
- Operates switchboard and refers callers to the appropriate resources within the County.
- Utilizes software applications to update spreadsheets, documents and reports.
- Assists in the processes of file preparation and data entry of official records.
- Works with material that may be confidential or sensitive in nature.
- Assists with projects as needed.
- Performs other comparable duties of a like or similar nature as assigned.
MINIMUM QUALIFICATIONS
High School Diploma or G.E.D.
SCORED EXAMINATION PROCESS
All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.
No benefits for STOc positions
Do you have a high school diploma or GED?
How many years of experience do you have answering phones at a reception desk or main intake front desk area?
You are applying for an on-call position with no guarantee of continual hours, nor is there eligibility for insurance or paid time off. This means that you are avaiable to work if contacted with advance notification.
How many years of clerical work experience do you have? (This includes written communication, mail processing, and customer relation / service responsibilities)
How many years of experience do you have handling and processing highly confidential information?
How many years of experience do you have interacting with the public?
Required Question
Salary : $15
