What are the responsibilities and job description for the Deposit Operations Support Specialist position at Carver Federal Savings Bank?
Deposit Operations Support Specialist
Department : Bank Operations
Reports : Director of Operations
Company Background
Carver Bancorp, Inc. (NASDAQ : CARV) is the holding company for Carver Federal Savings Bank (“Carver” or the “Bank”), a federally chartered financial institution with approximately $600 million in assets. The Bank was chartered in 1948 to address the banking needs of middle income and underserved communities in New York City. Carver operates 7 full-service branches in the New York City boroughs of Brooklyn, Queens and Manhattan. The Bank provides commercial real estate and small business loans and a range of complementary bank products and services.
Position Summary
The Deposit Operations Specialist is responsible for one or more of the following functions performed within the Deposit Operations department : Department duties rotated for cross training and additional support.
Essential Duties and Responsibilities :
Deposit Operations Administrator Support : (70%)
Daily review and approval of remotely deposited checks
- Daily review and approval of ATM Source Image Capture Deposits.
- Processing of check and deposit adjustments received from the Federal Reserve
- Complete SSA / SSI verification request
- Respond to bank personnel requests and disputes, processing authorized adjustments within department guidelines and timeline.
- Administer CD interest checks and reconcile corresponding general ledger.
- Support process escheatment of abandoned property
- Review account level changes (file maintenance) and identify suspicious activity on accounts and report to Director of Operations.
- Support reactivation dormant / inactive accounts
- Administer the Wire Exchange application to ensure all outgoing and incoming wires before releasing to Federal Reserve and posting to accounts.
- Lease Tenant Security transaction and administration processing
- Support Fraud Guard software application verify signatures on-us checks.
- Support Treasury Reclamation Notices
- IOLA Reporting
- Compliance IRS B Notices
- Research Fed Adjustments
- Process Retail Branch Federal Reserve Weekly Cash Order
- Support monitoring Regulations D Excessive Transaction monitoring
- Handling of Legal documents inclusive of levies, garnishments and subpoenas.
- Support Year -End Processing specific to Individual Retirements Accounts
Customer Service : ( 20%)
Audit Compliance : ( 10%)
Qualifications / Requirements
3-5 years’ experience in Bank Operations.
Experience with core deposit system Fiserv Premier.
Expert knowledge in charge back rules
Expert knowledge relative ACH / NACHA guidelines.
Excellent written / verbal communication skills.
Strong customer service skills required.
Proficiency with various software programs, including Word and Excel spreadsheet applications.
Exceptional organizational skills and high degree of accuracy with close attention to detail.
Exceptional problem-solving skills.
Exceptional team work skills.
Effective time management, organizational and prioritization skills.
