Food Runner

Food Runner

Food Runner/Expo

Job Description

Carver Road Hospitality introduced the company's first concept in Winter 2021 at Resorts World Las Vegas. A reimagining of the casino steakhouse paid homage to mid-century modern classic nostalgia while utilizing contemporary design, technology, and techniques to offer a contemporary interpretation.

At 14,500 square feet, the property's exclusive steakhouse offers an expansive bar and lounge area, a plush main dining room floor, and a sweeping terrace with an outdoor bar, dining, and lounge gardens overlooking the Las Vegas Strip. Inside the main dining room, a comprehensive digital art program complements a state-of-the-art lighting and sound system to create a dramatic ambiance that evolves in mood and tone as the night progresses.

Carversteak's menu features dry-aged American steaks from artisan beef producers and Japanese-certified Wagyu steaks alongside classic preparations of other steakhouse staples, infused with seasonal ingredients, playful presentations, and even an array of vegan selections. On the beverage side, famed mixologist Francesco Lafranconi features an extensive wine list, curated whiskey collection, and an Avant- Garden cocktail experience on the terrace with an onsite herb garden. Several private event spaces are available including two dedicated private dining rooms, the Knife Shop and the Scotch Room, and a large outdoor private garden.

Position Summary

The Expo-Food Runner is responsible for setting up and carrying trays, organizing plates and expo station, delivering food from the kitchen to the guest, explain food items to the guest, assist Chef in calling the tickets and organize the line. Expo-Food runner must also complete side work, maintain health code standards, and provide excellent customer service in all aspects to create a seamless dining experience. Greet and service all of our guests in a friendly utilizing a professional demeanor and be highly attentive without being intrusive.

Duties and Responsibilities:

• Maintain professional appearance standards as directed in the Employee Handbook.

• Anticipate and accommodate the needs of the guests while providing professional and exceptional service to ensure guest satisfaction.

• Maintain general cleanliness of assigned stations and the entire venue.

• Polishing utensils, steak knives and plates and restock runner and kitchen stations.

• Assure guests have everything they need on the tables after delivery of food.

• Ensures the timely delivery of all food to the guests.

• Announce the dish and describe the ingredients and preparation in detail to guests.

• Inquire any allergy or dietary restrictions from each guest served.

• Possesses in-depth knowledge of all food and beverage menus and the company.

• Performing tableside service and French serving.

• Protects establishment, guests and employees by adhering to Department of Health and company sanitation standards.

• Communicates the needs of the guests to Front-of-House and Back-of-House support staff, managers and chefs.

• Properly sets-up and break down expo line and runner station and other opening/closing procedures as directed by management.

• Reports all breakage, damage of equipment or furniture immediately to management.

• Attends and participates in daily pre-service meetings.

• Updates knowledge by participating in staff training opportunities.

• Works as part of a team and provides help and support to all employees.

Our Ideal Candidate:

• Previous hospitality experience.

• Experience in a high-volume restaurant/ lounge.

• Must be able to stand, lift and bend for extended periods of time.

• Must be able to bend and lift to 50 lbs.

• Role may include job duties or tasks requiring repetitive motion.

• Exposure to hot kitchen elements or cleaning materials.

• Must be able to work and remain focused in a fast-paced and ever-changing environment.

• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

As an important member of our team, you'll be eligible for:

• Health, Dental, and Vision insurance

• Competitive Pay

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality managements right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.

Qualifications