What are the responsibilities and job description for the Security Guard position at Casa Bonita Denver?

Security Guard

Casa Bonita Overview :

For 50 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.

Compensation Range : 22.00-$25.00 / Hour

Why Join Our Team :

Great earnings potential
Affordable medical insurance available
Employer-sponsored dental and vision
Paid vacation and sick time
Exclusive employee discounts at our Mercado store
Career growth opportunities
Employee family meal

What You'll Do :

At Casa Bonita, every team member plays a vital role in creating memorable dining and entertainment experiences for our guests. The Security Guard is responsible for ensuring the safety and security of the premises, staff, and guests. As on an on-floor position, the responsibilities include monitoring the restaurant's interior and exterior, deterring criminal activity, managing crowd control during peak times, and enforcing restaurant policies. The guard must be able to respond to suspicious behavior or emergencies, including medical incidents or disturbances, and assist with evacuations when necessary. This position requires collaboration with the security team and Casa Bonita staff, writing detailed incident reports, and maintaining a visible presence to promote safety.

Responsibilities :

Maintain high visibility to deter inappropriate or illegal activity

Maintain constant communication with employees and guests

Prevent loss or damage by reporting irregularities in scenery or equipment

Verbally intervene during crises, using the ability to quickly assess situations, build rapport, understand when individuals are not processing information, and offer support or direction as needed

Evict or trespass guests who violate rules, regulations, or disrupt the experience of others

Monitor and control access to building entrances, staff-only doors, and gates

Assist with investigations as needed

Document and report all incidents or injuries to Security leadership before the shift ends

Qualifications / Skills :

18 years of age

Minimum of three years of safety and security experience (corrections, law enforcement, or military preferred)

Possess extensive knowledge of public safety and security procedures and protocols

Comfortable engaging and entertaining the public

Strong conflict resolution skills to provide exceptional service and maintain a positive guest experience

Able to communicate effectively in English

Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays

Preferred :

Bilingual in Spanish

CPR, First Aid and AED certified

Retired law enforcement or military personnel are encouraged to apply

Physical & Environmental Demands :

Able to distinguish colors and see both up close and at a distance

Able to lift and carry up to 50 pounds

Able to use manual dexterity, gross motor skills, and fine motor skills

Must be able to walk or run a minimum of 10,000 steps during any given shift

Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts

Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment

Benefits :

Casa Bonita also offers a benefits package that includes medical, dental, and vision insurance.

Deadline to Apply : 3 / 15 / 25

To apply for this role, please click on the "apply for this position" button below.

Salary : $22 - $25

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