Front of House Team Member

About Us:

At Casa De Chocolates, we take pride in our roots and draw inspiration from the captivating story of chocolate's origins. Our goal is to transport our customers on a delectable journey, celebrating Latin American flavors like Mole, Mezcal, Tequila, Tamarindo, Guava, and Cajeta. As a part-time sales associate, you'll play a crucial role in showcasing our artisanal treats.

Are you the right fit for us?

If you have a passion for delighting customers with unique flavors and creating memorable experiences, we want you to be a part of our dedicated team!About the job:

In order to fulfill the expectations of this role, we are seeking someone who enjoys working in a busy location, can problem solve in the moment, be adaptable, and works well with a team. You must love chocolate!

You Are...

• Customer-Centric: A friendly, warm, and helpful personality that delights customers with top-notch service.
• Problem-Solver: You tackle challenges head-on and take the initiative to find solutions independently.
• Communicator Extraordinaire: Excellent verbal and written communication skills, ensuring seamless interactions with customers and colleagues alike.
• Passion for Latin American Flavors: Experience or knowledge of Latin American flavors is a big plus. Bring your expertise and enthusiasm to our customers!
• Physically Capable: The role involves standing for extended periods and lifting merchandise up to 20 pounds. Physical stamina and strength are essential.
• Eye for Detail: You have a keen eye for quality, ensuring our products always look and taste amazing.
• Basic Math Skills: Proficiency in basic math and cash handling for accurate transactions.
• Bilingual Advantage: Fluency in multiple languages, particularly those relevant to our diverse customer base, is a bonus.

Responsibilities:

As a sales associate, your mission will be to ensure our customers have an unforgettable experience. You'll be involved in various tasks to keep our chocolate haven running smoothly, including:

• Providing outstanding customer service with a warm and welcoming demeanor.
• Assisting in daily operations, including sales, merchandising, and training.
• Collaborating with our team to maintain a well-stocked and visually appealing sales floor.
• Engaging customers and answering inquiries about our scrumptious chocolates and desserts.
• Coordinating with chocolatiers to manage inventory and fulfill orders.
• Occasionally showcasing your creative side by helping develop media content for our website and social media platforms.
• Preparing our artisanal treats for sale and packaging them with care.
• Maintaining a clean and inviting store environment.

What will your schedule look like?

• Most Shifts will be from 10:30am to 7:00pm
• Weekends are Mandatory (Weekends off will rotate between employees)
• 25-30 hours weekly guaranteed.
• No time off for the following dates | September 01 to December 25th

February 1st -14th
the 4 weeks leading up to Mother's Day

• Time off will be approved based on seniority and performance.

Salary

• Starting: $18.07/hour
• After 2 months training period: $18.50/hour
• At ½ year anniversary with store: $18.75/hour
• Additional compensation: Tips; Although not guaranteed our employees have been known to r eceive $1-$5 more per hour with tips

Job Types: Full-time, Part-time, Seasonal, Temporary

Pay: $18.07 - $18.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

COVID-19 considerations:
Masks required for employees and customer

Ability to commute/relocate:

• Berkeley, CA 94705: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Salary : $18 - $19