What are the responsibilities and job description for the Receptionist - Per Diem position at Casa De Las Campanas?

Job Description

Who we are :

Experience the future of senior living and care as soon as you step foot into our doors. Casa de las Campanas offers upscale resort-style living in the scenic area of Rancho Bernardo. Our team of dedicated professionals strives to improve the lives of seniors in our community on a daily basis. Our campus and surroundings reflect the love that our residents have for southern California. Our unique combination of an all-inclusive lifestyle, exceptional hospitality, and stunning location is unmatched. Our well-traveled and outdoorsy senior community enjoys socializing over meals, exploring nearby trails, and taking in breathtaking views. We are currently seeking a talented Receptionist. If you want to experience a fresh perspective on senior living, join us today!

You will enjoy :

An employee appreciation bonus, which is funded by our residents
Now offering DailyPay!
403 (b) retirement plan with employer match
An exceptional work environment that is both engaging and fun!

Who you are :

High school graduate

Two or more years of customer service work experience at a concierge, front desk or similar position

One or more years of PBX experience is desirable

Exceptional communication and interpersonal skills needed for telephone and in-person contact with residents, staff, and visitors

Job Summary :

The Receptionist is responsible for greeting & directing residents and visitors while delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, monitoring and responding to emergency call panels and situations, addressing resident and visitor questions and needs, performing routine office and administrative support work for staff and residents, and providing an overall welcoming environment for both Sur and Norte lobbies (incumbent may be assigned to more than one location) of the facility. This position requires a working knowledge of the activities performed at each reception desk.

Essential Job Duties :

Answer and direct phone calls in a polite and friendly manner

Welcome residents and visitors in a warm and friendly manner, and answer any questions they may have

Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times

Monitors annunciator panels for emergencies and fire alarms, responds quickly and appropriately in accordance with facility policies and procedures

Communicate clearly and professionally through 2-way radio to other departments

Monitor lobby security

Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer

Keep detailed and accurate records of visitors through Accushield

Receive deliveries; log, sort, and distribute incoming mail and packages

Receive, log, and distribute resident prescriptions

Take inventory of reception supplies and restock as needed

Maintains resident census reports

Coordinate information distribution between the reception desk and departments as appropriate.

Maintain the general reception filing system

Provide general administrative support to staff and residents as needed

Provide lunch and dinner reservations for the dining rooms

Accepts tray order requests on Saturday and Sunday

Pay Rate :

Starting at $18.00 / hr.

PM, NOC and weekend availability is preferred.

Additional pay differentials of $0.50 per hour for the PM shift and $0.75 per hour for the NOC shift.

All Employees must be able to pass background checks (fitness for duty physical, fingerprinting, employment references) as required by a licensed residential care facility. Some of the roles in our community require that we ask about your COVID-19 vaccination status.

Salary : $18

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