Demo

Supported Employment Manager

Casa Esperanza
Boston, MA Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/14/2025

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual / bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

The Supported Employment Manager will oversee Casa’s bilingual / bicultural Supported Employment Program and serve as liaison to other directors and managers within Casa’s integrated with behavioral health treatment model.   This initiative seeks to provide our patients with the support and tools they need to obtain and maintain competitive employment, increase self-esteem, and reduce substance use. They will operate under the supervision of the Director of Familias Unidas Outpatient Program . Major responsibilities include implementing program curriculum and staff training plans; coordinating outreach activities; and managing the referral and intake process. They will play a lead role in developing employer partnerships, ensuring care coordination and management of supported employment services for clients across the continuum of care, and facilitating team meetings. They will work with the Director to ensure that benchmarks, timelines, goals and objectives are being met and reported as required. Although the Supported Employment Manager must work independently to fulfill the responsibilities of the job, s / he must also work collaboratively, in a spirit of teamwork, with all members of Casa’s Team. With a career at Casa, you will be joining a dynamic team of passionate and talented people. Currently, Casa is operating on a hybrid model. While most of the work will be done remotely, the Supported Employment Program Manager is expected to be onsite on a rotating or as-needed basis.

What you'll do

Service Delivery

Ensure that all program components and evidence-based practices are delivered to the target population and track progress towards project goals

  • Develop Community Partnerships with area employers and educational institutions to learn about their hiring needs and provide clients with increased access to opportunity
  • Collaborate with residential and outpatient staff to coordinate outreach and engagement of individuals seeking to engage in employment support services
  • Engage with local and state vocational rehabilitation agency representatives
  • Provide education and support to employers, which may include negotiating job benefits, accommodations, and follow-up with employers as needed with client consent
  • Collaborate with the multidisciplinary team to ensure all clients' treatment and service plans are   implemented accurately and accordingly
  • Manage referral process and monitor case assignments to ensure appropriate caseloads
  • Provide supported employment services to a small caseload, if needed

Administrative

  • Collaborate with Leadership to address any barriers to implementation or programs and   services
  • Collaborate with Director to ensure assessment tools, curriculum, and forms meet project needs
  • Hire, train, and supervise all Supported Employment project staff to deliver Casa’s Supported Employment curriculum, including in-service trainings based on SAMSHA's TIP 38 workbook and demonstration videos
  • Collaborate with the Director to ensure integration and collaboration of employment specialists and the treatment team
  • Ensure program is meeting state and federal standards of care and other compliance obligations
  • Assist in data collection and outcome reporting per grant guidelines, parameters and regulations
  • Write and submit all reporting as required by project funding sources in a timely manner
  • Maintain client and program records accurately and appropriately, in accordance with agency, regulatory, and funder requirements and timelines
  • Maintain efficient workflow to ensure client utilization meets program goals and objectives
  • Maintain effective communication with Project Officer and supported employment team
  • Attend all relevant case conferences and staff meetings, including MDT, to ensure regular case conferences for each client, provide effective care management and ongoing care coordination
  • Attend grantee meetings and conferences as appropriate or required
  • Provide weekly individual and group supervision to Supported Employment Specialists
  • Attend bi-weekly supervision
  • Other duties as required
  • Qualification

  • Bilingual : Spanish / English required
  • Demonstrated supervisory and project management ability
  • Minimum of two years of experience with providing supported employment services
  • Minimum of two years working with individuals with co-occurring disorders , preferred
  • Experience working with multidisciplinary team models, preferred
  • Experience with the development of integrated care & treatment plans
  • Familiar with social, health and cultural issues specific to the Latino population
  • Ability to work as a team member & independently
  • Strong organizational skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills and crisis management skills
  • Able to effectively use computer programs, including web-based database system
  • Valid Massachusetts Driver's License
  • Education / Training Required :

  • Bachelor’s degree in education, social work, psychology, counseling or other Human Services related field preferred (or comparable experience
  • Certified Alcohol and Drug Counselor / Certified Alcohol Counselor required or willing to obtain within one year of hire
  • CPR certified
  • IPS Supervisor certification
  • What we offer :

    Casa Esperanza Benefits Package :

  • Compensation :  $56,000 - 58,000 annual salary
  • Holiday Pay (12 days per year 1 floating holiday)
  • Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
  • Sick Pay - 10 paid days per year
  • Long / Short Term Disability
  • Paid by Company Life Insurance
  • Health Insurance (Medical Dental, Vison)
  • Health Reimbursement Arrangement (HRA)
  • FSA / DCA (Flexible Spending Account & Dependent Care)
  • ComPsych Guidance Resources - EAP
  • Educational Opportunities
  • Tuition Remission
  • Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
  • Career Advancement Opportunities
  • Increased Salary for Credentials
  • and more....
  • Physical & Mental Requirements

    While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and / or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

    At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

    Casa Esperanza’s EEO Statement

    Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

    We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.  All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

    Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email  hr@casaesperanza.org .

    PI262031312

    Salary : $56,000 - $58,000

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