Deputy Director Regional Services VA

CASA & CASA IN ACTION SYNOPSIS:

CASA’s mission is to create a more just society by building power and improving the quality of life in working class Black, Latino/a/e, Afro-descendant, Indigenous, and Immigrant communities. Rooted in the collective power of our community, our inclusive, permanent, member-led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Virginia, and Georgia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

POSITION SUMMARY:

The Deputy Director coordinates and supports services programming at both the Woodbridge (Prince William) Welcome Center and Fairfax Welcome Center in CASA's Virginia region, working in close partnership with the Regional Director. Based primarily at the Woodbridge location, this position serves as the main on-site supervisor while maintaining regular presence at the Fairfax Welcome Center. The Deputy Director provides continuous reporting to the Virginia Regional Director while contributing to program development and implementation to ensure high-quality service delivery aligned with CASA's mission and values across both locations. The Deputy Director collaborates with CASA's Services Directors to implement standardized program practices and maintain effective quality control measures. They provide guidance and support to Services Managers implementing programs including Health/Social Services, Immigrant Integration, Education, Financial Literacy and Workforce Development.

ESSENTIAL RESPONSIBILITIES:

• Coordinate and oversee services programming at both the Woodbridge (Prince William) Welcome Center and Fairfax Welcome Center, supervising CASA services managers and providing interim supervision of direct service staff during management transitions.
• Support the Regional Director in implementing strategic vision for services programming in the Region.
• Collaborate with the Chief of Programs and Services and relevant Services Directors to ensure proper implementation of standardized services models and data collection protocols.
• Manage and track program budgets, prepare detailed financial reports, and make recommendations for resource allocation.
• Develop and implement new programs and services as directed, including creating standard operating procedures and training materials.
• Coordinate grant reporting with CASA Development team, ensuring accurate and timely submission of required documentation.
• Build and maintain relationships with program partners to enhance service delivery quality.
• Support interdepartmental coordination between Services and Organizing departments to integrate power building opportunities into service delivery.
• Monitor program metrics and outcomes, preparing regular reports on program performance and impact.
• Participate in CASA actions, mobilizations and events as needed; support recruitment of program participants.
• Assist with training and onboarding of new staff members.
• Other duties as assigned by Supervisor

QUALIFICATIONS:

• 5 years experience in the non-profit sector or equivalent  
• 2 years of program management experience
• 2 years of staff supervisory experience 
• Bachelor’s Degree in related field preferred
• Valid US Driver’s License and reliable vehicle

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Bachelor's Degree in related field preferred
• 5 years experience in the non-profit sector or equivalent
• 2 years of program management experience
• 2 years of staff supervisory experience
• Demonstrated experience in budget tracking and financial reporting
• Experience developing and implementing new programs
• Fluency in English and Spanish required (written and verbal)
• Valid US Driver's License and reliable vehicle

BENEFITS DESCRIPTION:

Who is eligible?

• All full time and part time permanent positions working 20 hours or more per week.

What We Offer:

• Generous paid time off, including: annual leave starting at three weeks per year (proportional accrual per pay period), two weeks of sick leave, three days of personal leave, and additional compensatory leave for exempt employees.
• Twelve (12) paid holidays per calendar year.
• Excellent Benefits Package including employer paid benefits as follow:
  • Health, dental, and vision insurance (CASA pays 100%  of the premium costs for the employee up to our HMO plan, 55% for couples, 65% for children and 60% for family)
  • Basic life and AD&D
  • Long and Short Term Disability insurance 
  • Professional Development: Those pursuing a course of study related to work performed at CASA may be eligible for a reimbursement up to $2,000.
  • Employee Assistance Program (EAP)
• Additional voluntary benefits:
  • FSA Account including Dependent Care.
  • 401(k) retirement plan with a 2% employer discretionary match.
  • Accident, Critical Indemnity, Hospital insurance.
• Allowances:
  • Mileage reimbursements for those positions that are required to drive on CASA business.
  • Cell Phone stipend for those positions that are required to use their cellphone for CASA business.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit; and handle objects.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is rarely exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

ADA: CASA will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. 

OSHA: This position does not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

CASA staff are unionized and represented in collective bargaining by a Collective Bargaining Agreement with the Communication Workers of America, Local WBNG 32035 - Communication Workers of America (CWA). If you are offered and accept this position, you will be supervising union staff covered by a Collective Bargaining Agreement.

CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, age, mental or physical disability, ancestry, marital status or national origin.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

CASA has implemented a mandatory vaccination policy effective 01 February 2022, requiring COVID‑19 Booster vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA’s Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID 19 vaccination or appropriate medical / religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.