What are the responsibilities and job description for the Housekeeping Supervisor position at Casa Loma Beach Hotel?
Summary of Position :
The Housekeeping Supervisor position supervises all Housekeeping line staff and coordinates with all hotel departments to meet Marc & Rose quality standards.
Essential Functions :
- Plan, organize and monitor associate activities to ensure compliance with safety, cleanliness and quality assurance standards set by the hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
- Work with Housekeeping associates on a one-on-one basis to build their housekeeping skills.
- Complete performance inspections on Room Attendants after completion of service to rooms.
- Complete performance inspections on Room Attendants during their daily work schedule to ensure all areas are clean and up to hotel Standards.
- Assist Housekeeping Manager in monitoring overall staff performance on a daily, weekly and monthly basis.
- Communicate and interface with other departments to provide compassionate, personalized service.
- Facilitate quick delivery of guest errands.
- Complete daily housekeeping boards on hotel PMS system
- Keep work area clean, professional and inviting at all times.
- Other duties assigned by Housekeeping manager and General Manager
Qualifications :
Language : Bilingual in Spanish and English strongly preferred
Experience : One year housekeeping supervisory experience required.
Certificates or Licenses : Certification in sanitation, chemical usage or safety preferred
Knowledge, Skills, and Abilities :
Personal Characteristics :
Working Conditions :
Physical Requirements :
1 . Check the frequency and number of hours a day the worker is required to do the following types of activities :
Activity
Frequency
Occasional
0-33% of time)
Frequent
34-66% of time)
Constant
67-100% of time)
A. Sitting
B. Walking
C. Standing
D. Bending
E. Hearing
F. Gripping
G. Climbing
H. Reaching
I. Seeing
J. Pushing
K. Pulling
2. Lifting Requirements :
25lbs - 50lbs
3. Pushing / Pulling :
25lbs - 50lbs
