What are the responsibilities and job description for the Server Assistant position at Casa Monica Resort and Spa?
An inspiring career awaits you!
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers may enjoy a range of benefits, including:
- Marriott Employee Discounts Worldwide
- Competitive Wage & Discretionary Bonus Program
- Medical, Dental, Vision Insurance
- Company-Sponsored Life Insurance
- Short & Long-Term Disability Insurance
- Tuition Reimbursement Program
- 401(K) with Discretionary Company Matching Contributions
- Employee Assistance Program
JOB SUMMARY
The overall objective and purpose of the Server Assistant position is primarily responsible for clearing away dirty dishes, sets tables, and serves as an assistant to a Restaurant Servers. They are to provide the highest level of service in support of the mission, core values, standards, and goals established by the company.
CORE RESPONSIBILITIES
- Primary responsibilities and tasks include, but are not limited to the following:
- Clears and resets counters or tables at the conclusion of each course.
- Assists dining room waiters in the food and beverage service, set tables, serve guests as directed by the waiter, keep menus clean, clean table between servings, menu knowledge.
- Assists with providing tables with beverages.
- Removes solid linens and replaces them with clean linen.
- Transports dirty dishes to the dishwashing station.
- Polish silver and glass as needed.
KNOWLEDGE SKILLS, AND ABILITIES
- To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
- Experience in delivering exceptional service and hospitality.
- Display clear communication with the kitchen and front-of-house staff.
- Attention to detail and knowledge of proper plate presentation.
- Knowledge of all the ingredient details of every dish on the menu.
- Delivering food to guests quickly and efficiently.
MINIMUM QUALIFICATIONS
- Previous experience within food and beverage a plus.
WORK ENVIRONMENT
- The work environment/conditions described herein are representative of those that an incumbent may experience.
- Must be comfortable working in a shared space, with constant noise.
- Must be able to cope with frequent changing priorities and deadlines with professionalism & collaboration.
- Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
PHYSICAL DEMANDS
- The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
- Push, pull, and lift up to 50lbs on a weekly basis.
- While performing the duties of this job, the incumbent is regularly required to travel by foot, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
