What are the responsibilities and job description for the Veterinary Receptionist position at Cascade Animal Clinic?
Cascade Animal Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with a 4/10 schedule and availability needed Monday - Friday.
Full-time benefits and compensation:
- Compensation: $18 - $21/hour, based on experience and skill set
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Paid time off
- Personal pet discount
Minimum qualifications and skill set:
- 3 years of client service experience
- Previous veterinary experience is highly desired
- Proficiency in the following skills:
- Client communication
- Scheduling appointments
- Financial transactions
- Answering multiple phone lines
- General hospital cleaning
Cascade Animal Clinic, located in Springfield, Oregon, is dedicated to providing exceptional veterinary care for pets in a warm and welcoming atmosphere. With a team of experienced veterinarians and compassionate staff, they offer a wide range of services tailored to meet the unique needs of each furry friend. From preventive care and wellness exams to advanced diagnostics and surgical procedures, Cascade Animal Clinic prioritizes the health and happiness of pets while fostering strong relationships with their owners.
Salary : $18 - $21