Demo

Member Service Representative

Cascade Community Federal CU
Roseburg, OR Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

We would like you to join our team and be a part of a local organization with GREAT benefits that gives back to the community. Benefits include medical / dental / vision coverage, paid vacation / sick leave, and 401(k). We invite you to explore and grow your career with CCCU

Responsibilities :

Assumes responsibility for the efficient, effective, and accurate performance of member service functions, including :

  • Processes member requests and transactions such as deposits, withdrawals, transfers, etc.
  • Provides ancillary services such as wires, notary, money orders, cashier’s checks, etc.
  • Initiates temp checks and stop payments and creates non-draft share suffixes.
  • Performs account maintenance as needed such as address changes, automatic transfers, etc.
  • Communicates credit union services, products, and policies to members.

Knowledge, Skills, & Abilities :

  • Abilities and knowledge generally acquired on the job in 12 months. No prior experience or knowledge necessary for MSR I. More experience necessary for MSR II and III.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Ability to operate related computer applications and other office equipment including adding machine, copy machine, coin and money counting machines, and telephone. No prior experience operating this equipment needed.
  • Good typing skills.
  • Qualifications :

  • High School diploma or GED preferred.
  • Previous financial experience not necessary, but a plus.
  • Equal opportunity employer

    Job Type : Full-time

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