What are the responsibilities and job description for the Counter Sales Associate position at Cascade Door and Millwork?
Join our team as a Counter Salesperson at a leading door shop! Provide top-notch assistance with orders and create lasting relationships—all while delivering exceptional customer service in a dynamic and rewarding workplace!
Role and Responsibilities:
- Greet and welcome customers as they enter the building
- Communicate with customers to understand their purchasing needs and specifications
- Assist in ordering merchandise, as well as checking and restocking inventory
- Provide professional and quality customer service to ensure customer satisfaction
- Sell products, answer questions, and provide accurate information
- Address and resolve customers’ complaints and issues timely
- Process payments and refunds
- Adhere to the rules, regulations, and guidelines
- Compile and maintain sales reports and other documentation
- Keep the workplace safe, clean, and tidy, and perform daily inspections of the store
- Report issues, accidents, and complaints to management
- Establish and foster positive and professional relationships with customers
Qualifications and Skills:
- High school diploma/GED
- Associate’s degree in retail management, marketing, or business administration is preferred
- Prior working experience as a Counter Sales, Sales Representative, or a similar role
- Proficiency in Microsoft Office Tools and retail software
- The ability to handle and manage payments
- Exceptional customer service skills
- Strong communication and collaboration skills
- Outstanding sales skills
- Problem-solving
- Organization
- Must have approved criminal background check and driving record.
- Must adhere to a substance free work environment.
Company Values:
- Foundation of Integrity: A commitment to do the right thing and err on the side of benefiting others.
- Positively Inspiring Others: Interacting positively with others in a caring and compassionate way.
- Serving with Commitment: Demonstrating a heart of service and relationship with others in a way that is fully committed.
- Excellence: The desire to humbly provide the best quality service to our customers.
Additional Benefits:
- Courthouse Fitness Club Membership
- Paid Holidays
About Cascade Door & Millwork
https://cascadedoor.net/
We are Salem’s premier door and window retailer, proudly serving the Willamette Valley since 2005. Whether you’re in search of doors, windows, stair parts, moldings, hardware, or custom millwork, we can help bring your vision to life. Let us be a part of your home improvement journey, offering you not just products, but personalized solutions that enrich your living spaces.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $23