What are the responsibilities and job description for the Server - Pool Side position at CASCADE HILLS COUNTRY CLUB?
About Cascade Hills Country Club:
Cascade Hills Country Club is a prestigious and vibrant establishment dedicated to providing outstanding recreational and social experiences to its members. Nestled in a picturesque setting, our country club offers world-class facilities and a welcoming community.
Job Description:
Cascade Hills Country Club is currently seeking dedicated and service-oriented individuals to join our team as Poolside Servers. As a Poolside Server, you will contribute to the exceptional service standards that our members and guests expect while enjoying the relaxing atmosphere by the pool.
Responsibilities:
- Customer Service: Provide attentive and personalized service to members and guests enjoying the restaurant and pool area.
- Order Taking: Take food and beverage orders accurately and efficiently, ensuring a positive dining experience.
- Table Service: Serve food and beverages to poolside patrons in a courteous and timely manner.
- Knowledge of Menu: Have a thorough understanding of the menu items, including specials, and provide recommendations to enhance the dining experience.
- Upselling: Proactively suggest additional items and upsell to contribute to overall revenue.
- Table Maintenance: Ensure tables and poolside seating areas are clean, well-organized, and properly set up.
- Communication: Collaborate with kitchen and bar staff to ensure timely delivery of orders. Communicate special requests or dietary restrictions to the kitchen.
- Payment Processing: Handle bills and process transactions accurately.
Requirements:
- Previous experience in a server or hospitality role is preferred.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment while maintaining a professional demeanor.
- Knowledge of food and beverage service etiquette.
- Availability to work flexible hours, including weekends and holidays.
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Restaurant type:
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Upscale casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- restaurant serving: 2 years (Required)
Ability to Relocate:
- Grand Rapids, MI 49546: Relocate before starting work (Required)
Work Location: In person
Salary : $15