What are the responsibilities and job description for the Roving Community Manager position at Cascade Management?
About Us
Rate of Pay: 20.00-30.00
Schedule: 8am-5pm Mpnday-Friday
Hours: 40
Location: Portland OR Properties
Properties: This position covers various propeties in Portland OR. Travel requirements vary, but may be 60 - 80% of the time.
Property Type: Tax Credit, Rural Development and HUD
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
This position will serve as a Roving Manager, providing support to a variety of properties and special projects. Utilizes proven skills and knowledge to readily adapt to the challenges that accompany supporting different communities, as assigned. Each day will be unique, requiring an ability to prioritize, multitask, think creatively, take initiative, and employ a diverse set of skills. While covering properties, the Roving Community Manager is responsible for all community operations and team member management, providing superior customer service to residents.
Essential Duties:
1. Assist with special projects such as, but not limited to, due diligence and set up of new acquisitions, lease-up of new developments, and training of new hire/ newly promoted employees.*
2. Cover Community Manager positions as assigned.*
3. Manage community activities, including oversight of maintenance, management, and leasing teams.*
4. Effective marketing of the apartment community including successful relationship building with local businesses and corporate outreach.
5. Financial reporting, including owner reports and budget creation.*
6. Frequent communication with teams and management.
7. Oversee the day-to-day financial, sales, marketing, maintenance, and administrative operations of the community.*
8. Maintain the highest level of customer service for prospects, residents, vendors, and corporate departments.*
9. Manage financial performance and remain current on market conditions.
10. Comply with company standards as defined by Cascade Management Inc.'s Policies and Procedures and applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, and OSHA.*
11. Perform other duties as assigned.
12. Regular and reliable attendance during scheduled hours*
*Essential Duties
Qualifications and Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
May directly supervise between 1 and 10 employees.
Travel Requirements
Travel requirements vary, but may be 60 – 80% of the time.
Education and/or Education
High school diploma or general education degree (GED). 3 years of Community Manager experience with 150 units or more. 3 years of Tax Credit, HUD and/or affordable housing required.
Certificates, Licenses, and RegistrationsValid Driver’s License and insurance is required.
Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Qualifications
Ability to operate basic office equipment such as telephones, computers, 10 key, photocopier, and fax machine. Must have strong attention to details. Must have ability to interact with a wide range of people, have excellent customer service, and "can do" attitude. Ability to remain organized, multi-task, and work well under pressure. Professional and polished image. Ability to work with multiple teams and varying skill sets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
