What are the responsibilities and job description for the Training and Development Specialist position at Cascade Management?
Overview
Compensation: $18.00-20.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40
Location: Tigard, OR - Corporate Office
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Responsibilities
The Training and Development Specialist works with the Training and Employee Development Department to identify, create, and conduct training and development programs to support Cascade Management Inc. initiatives.
Essential Duties and Responsibilities:
Support the development of CMI training programs for multiple levels of internal and external employees through direction from the Training and Employee Development Manager. *
Responsible for assisting the Training and Employee Development Manager in obtaining and documenting operational procedural information to create training materials. *
Organize and assist with development of training procedure manuals, guides, and course materials, such as handouts and/or visual materials. *
Evaluate and edit training content pertinent to the operational procedures and policies of CMI. *
Facilitate training using a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures, as designed by Training and Employee Development Department. *
Brainstorm and develop alternative training methods to support employees’ continued development in partnership with their supervisor (Portfolio Manager) and Training and Employee Development Manager. *
Maintain and monitor database of course offerings, training records, and our learning management system (LMS) and answer related help desk inquiries. *
Perform other duties as assigned.
* Essential Functions
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Education
High school diploma or general education degree (GED) required; Bachelor or Associate degree in Education, Communications, English, or similar preferred; 1 years of experience with public speaking or facilitating trainings preferred; 1 years of Property Management experience preferred (example: Community Manager, Property Manager, onsite office staff positions, etc.); or equivalent combination of education and experience.
Travel Requirements
Traveling (up to 30% of your time) may be required in this position. To be determined by Training and Development Manager and Human Resource Department as needed.
Language Skills
Ability to read, interpret, and summarize documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Ability to read, interpret, review, edit, and draft training documents. Ability to write reports and engage in professional correspondence in-person and via email. Written and spoken bilingual fluency (English/Spanish) preferred.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to ask clarifying questions, utilize available resources to problem solve, and carry out instructions furnished in written, oral, or diagram form.
Certificates, Licenses, and Registrations
Valid Driver’s License is required.
Other Qualifications
Ability to operate basic office equipment such as telephones, keyboards, 10 key, photocopier, and fax machine. MS Office Suite experience is required. Ability to initiate and navigate virtual meeting spaces (i.e. Zoom, Microsoft Teams, etc.).
Salary : $18 - $20
