What are the responsibilities and job description for the Technical Training Manager position at Cascade Services?
At Cascade Services, we’re more than just an HVAC company — we’re a family of leading residential contractors in the South Atlantic and Gulf States. We partner with the best HVAC, plumbing, and electrical professionals to deliver top-notch customer service and technician training. If you’re looking for a place where businesses grow and employees thrive, we invite you to be part of our journey!
Position Overview:
As the HVAC Technical Training Manager, you will develop and manage training programs that ensure our technicians are equipped with the skills and knowledge to maintain our high standards of service. This is your chance to shape the future of HVAC professionals while working with the most talented people in the industry.
Why Cascade Services?
- Be part of a top-tier family of brands that are leaders in their local markets
- Competitive salary and benefits with room for growth
- A collaborative environment where your ideas and efforts truly matter
- Opportunities for career advancement within an expanding organization
What You’ll Do:
- Create and Deliver Training: Develop comprehensive training programs for new and existing technicians, focusing on HVAC installation, maintenance, and troubleshooting. Deliver training through in-person and virtual formats.
- Assess Training Needs: Identify skill gaps and customize training plans to meet the needs of different technician levels.
- Collaborate Across Teams: Work closely with field operations and leadership to ensure training aligns with company goals and service standards.
- Measure Training Effectiveness: Use feedback and performance metrics to evaluate and refine training programs for maximum impact.
- Provide Field Support: Offer hands-on training and mentorship to technicians in the field, ensuring training translates into improved performance.
- Ensure Safety Compliance: Enforce safety standards and company policies during training, ensuring all programs meet regulatory requirements.
What We’re Looking For:
- 5 years in HVAC installation, maintenance, and repair
- A bachelor’s degree in mechanical engineering, HVAC Technology, or a related field (preferred)
- Strong organizational skills and the ability to manage training projects
- Proven leadership in creating and delivering effective training
- HVAC certifications (NATE, EPA) are a plus!
If you're ready to help shape the future of HVAC training while being part of a forward-thinking, growth-driven company, Cascade Services is the place for you!
Apply Today!
Cascade Services is an Equal Opportunity Employer. We are committed to maintaining a drug-free workplace and complying with ADA regulations.