What are the responsibilities and job description for the Retail Sales Associate position at Cascade Wine and Spirits?
Who we Are:
At Cascade Wine & Spirits, we are dedicated to blending tradition with innovation to craft exceptional wines and spirits that truly capture the essence of the Pacific Northwest. Our "True to the Fruit" philosophy is central to our mission, as we celebrate the region's vibrant produce, transforming it into fruit-forward wines and meticulously crafted spirits. Every bottle we produce is a testament to our commitment to quality, authenticity, and the rich terroir of our homeland.
Who you Are:
You're a friendly, customer-focused individual who enjoys engaging with others and sharing your knowledge of wine and spirits. You thrive in a fast-paced retail environment, work well independently, and take pride in creating a clean, welcoming space. Reliable and detail-oriented, you're passionate about providing great service and being part of a team that values quality and connection.
Joining Cascade Wine & Spirits means being part of a company that values quality, innovation, and authenticity. You will work with products that reflect the best of the Pacific Northwest and have the opportunity to grow your career in a supportive and dynamic environment.
Duties/Responsibilities:
- Engage with customers in a retail setting, educating on all Cascade Wine and spirits products and assisting in finding the right selections.
- Drive retail sales by promoting products through in-store interactions, tastings, and exceptional customer service.
- Pour wine and liquor samples for customers while adhering to OLCC serving laws.
- Maintain strong relationships with retail partners to ensure proper product placement and brand visibility.
- Track and report sales performance, customer preferences, and market trends to support business growth.
- Assist in merchandising and maintaining product displays to uphold brand standards.
- Participate in retail and promotional events.
- Work independently in the retail location.
- Process customer transactions, returns, and exchanges using the store’s point-of-sale system.
- Retrieve merchandise from the sales floor, stock room, or other inventory locations, and place special orders when needed.
- Relay customer feedback and insights to management to improve products and retail strategies.
- Occasionally assist at Portland events, including handling cash transactions, event setup and takedown, product placement, and inventory management.
- Perform other duties as assigned.
Required Skills/Abilities:
- Prior experience in retail, customer service, or sales preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and proactively engage with customers.
- Comfortable with handling transactions and using point-of-sale systems.
- Must be 21 and able to obtain necessary permits for alcohol sales/tastings.
- Ability to drive in a fast-paced, professional environment.
Education, Experience and Certifications:
- 1 years experience of wine/spirits, sampling, and/or promotional work is preferred.
- Must be 21 and over.
- Must possess or be able to obtain state-specific permit/license to sell liquor.
- Must possess a valid Driver License and reliable vehicle.
Physical Requirements:
- Ability to lift 50 pounds and carry it 100 feet repeatedly.
Cascade Wine & Spirits is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $17