What are the responsibilities and job description for the Operations Manager- Law Enforcement Division position at Cascadia Global Security / Cascadia Off-Duty?
Company: Cascadia Global Security
Job Title: Operations Manager - LE Division
Division: Cascadia Off-Duty
Reports to: VP of Operations
Position Overview:
Cascadia Global Security seeks a driven Operations Manager for its Off-Duty Law Enforcement (LE) Division to manage and expand operations. This leadership role involves building law enforcement partnerships, ensuring client satisfaction, and overseeing the logistics of law enforcement staffing across a variety of specialized security projects. The ideal candidate will leverage their expertise in Texas law enforcement, law enforcement agency structures, and the political nuances involved in working with multiple jurisdictions. Responsibilities include developing agency relationships, ensuring compliance, securing contracts, and driving business growth to establish the division as a trusted resource.
As the Operations Manager, you will build law enforcement partnerships, oversee project compliance, and ensure top-tier client service. Responsibilities include securing contracts, expanding business opportunities, and driving division growth to maintain its reputation as a trusted resource. Your success will be measured not only by the smooth execution of client projects but also by your ability to grow this division, ensuring it remains a reliable resource for both officers and clients.
Key Responsibilities:
Interested applicants should submit a detailed resume outlining their qualifications, experience, and professional references. Please include a cover letter explaining why you are a strong fit for the position of Operations Manager – LE Division and how you would approach growing Cascadia Off-Duty’s business within the law enforcement community.
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Job Title: Operations Manager - LE Division
Division: Cascadia Off-Duty
Reports to: VP of Operations
Position Overview:
Cascadia Global Security seeks a driven Operations Manager for its Off-Duty Law Enforcement (LE) Division to manage and expand operations. This leadership role involves building law enforcement partnerships, ensuring client satisfaction, and overseeing the logistics of law enforcement staffing across a variety of specialized security projects. The ideal candidate will leverage their expertise in Texas law enforcement, law enforcement agency structures, and the political nuances involved in working with multiple jurisdictions. Responsibilities include developing agency relationships, ensuring compliance, securing contracts, and driving business growth to establish the division as a trusted resource.
As the Operations Manager, you will build law enforcement partnerships, oversee project compliance, and ensure top-tier client service. Responsibilities include securing contracts, expanding business opportunities, and driving division growth to maintain its reputation as a trusted resource. Your success will be measured not only by the smooth execution of client projects but also by your ability to grow this division, ensuring it remains a reliable resource for both officers and clients.
Key Responsibilities:
- Agency & Partnership Development: Build and maintain relationships with law enforcement agencies to ensure consistent staffing, proactively identify opportunities for collaboration between different agencies, manage jurisdictional relationships to create fair officer assignments, and negotiate contracts
- Client & Project Management: Serves as point of contact for clients ensuring open communication and responsiveness to needs, oversees officer staffing and schedules, ensure compliance with reporting standards, and monitors service quality
- Business Development: Secure new contracts, expand client base, and increase market share
- Operational Leadership: Develop strategies, manage logistics, and mentor staff to ensure high-performance standards are met. Must be able to lead by example and make swift decisions, both financial and operational, while considering long and short-term goals
- Travel & Networking: Travel as needed (1-2 nights per month for day travel; occasional out-of-state travel for business expansion). Visit law enforcement agencies as well as prospective private sector clients in person to build relationships, negotiate contracts, and maintain a high level of visibility and brand recognition
- Law Enforcement Background: Strong knowledge of Texas law enforcement structures, with the ability to manage both county and municipal jurisdictions and off-duty assignment management
- Excellent business negotiation, communication, and leadership skills
- Experience managing complex projects, officers, and client relationships. Must have excellent time management skills to ensure project deadlines are met ina timely manner
- Strong physical presence and professional appearance are critical to building trust and credibility within the law enforcement community
- Must demonstrate discipline, confidence, and poise when representing Cascadia in client and law enforcement meetings
- Must possess excellent verbal and written communication skills, with the ability to deliver clear, concise, and persuasive messaging
- Competitive salary, health benefits (100% covered), 401(k), annual raises
- Business development bonuses, a company vehicle with a fuel card, and a phone stipend
- Career growth opportunities (95% internal promotions)
Interested applicants should submit a detailed resume outlining their qualifications, experience, and professional references. Please include a cover letter explaining why you are a strong fit for the position of Operations Manager – LE Division and how you would approach growing Cascadia Off-Duty’s business within the law enforcement community.
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