What are the responsibilities and job description for the ITBC Discipline Manager (QMHP) position at Cascadia Health?
Job Overview
Location/Schedule: This position is located at the Woodland Park Health Center in NE Portland, OR. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.
Position: ITBC Discipline Manger (QMHP)
Program: Health Integration
Cascadia’s Mission And Vision
Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
Position Description: The ITBC Discipline Manager for QMHPs is responsible for providing clinical oversight, support, and professional development for Qualified Mental Health Professionals (QMHPs) working on an ITBC team. This role involves supervising QMHPs, QMHP interns, and providing licensure supervision (if licensed). This role works collaboratively with other Integrated Team-Based Care leadership to ensure QMHPs meet ITBC obligations including compliance with state licensing standards, county requirements, and internal policies. This role is also responsible for developing best practices, and serving as the subject matter expert, for mental health assessments, case presentations, and diagnostic methodologies within ITBC.
Essential Duties
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.
General
Education: Required: Master’s Degree in a Behavioral Science field from an accredited college or university. Demonstrated competency to become credentialed as a Qualified Mental Health Professional (QMHP) as defined by OAR. The incumbent is expected to keep certification current and in compliance with the OAR’s.* *or have the ability to obtain within 30 days of hire
Experience: Required: A minimum of 3 years Clinical experience providing community mental health services AND a minimum of 2 years staff supervisory experience
Specialized Knowledge, Skills, & Abilities
Environmental: Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Much of the work is performed during regular business hours with the potential of extending into afterhours only for crisis response. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental: The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment. Decision-making may occur in a moderate to high stress situation where a client may be experiencing a crisis.
Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or at peopleandculture@cascadiabhc.org.
Benefits
We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:
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Location/Schedule: This position is located at the Woodland Park Health Center in NE Portland, OR. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.
Position: ITBC Discipline Manger (QMHP)
Program: Health Integration
Cascadia’s Mission And Vision
Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.
Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.
Position Description: The ITBC Discipline Manager for QMHPs is responsible for providing clinical oversight, support, and professional development for Qualified Mental Health Professionals (QMHPs) working on an ITBC team. This role involves supervising QMHPs, QMHP interns, and providing licensure supervision (if licensed). This role works collaboratively with other Integrated Team-Based Care leadership to ensure QMHPs meet ITBC obligations including compliance with state licensing standards, county requirements, and internal policies. This role is also responsible for developing best practices, and serving as the subject matter expert, for mental health assessments, case presentations, and diagnostic methodologies within ITBC.
Essential Duties
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.
General
- Attending staff meetings, supervision sessions, and other meetings.
- Monitor and approve employee timesheet and time-off requests.
- Perform other duties as assigned.
- Attend and complete required employee trainings as assigned.
- Follow Quality Management/Population Health department’s chart audit procedures to ensure quality work provided by supervisees and to ensure compliance with credentialing standards, internal and external standards.
- Follow emergency protocols and guide staff in crises.
- Ensure discipline-specific obligations are met.
- Adhere to mandatory abuse reporting laws and HIPAA.
- Ensure QMHPs are trained to support the completion of assessments and treatment plans, and in integrated treatment approaches.
- Serve as supervisor of record for assigned QMHPs.
- Conduct and document individual supervisory session and group supervisory sessions, as directed by internal policies and guidelines.
- Offer staff coaching and crisis support as needed.
- Coach staff in SOPs, EHR, trauma-informed care, Feedback Informed Treatment (FIT), evidence-based practices, community resources, crisis management, OARs, HIPAA, and mandatory reporting.
- Coach staff on best practices for skills training, case management, and community engagement.
- Coordinate with other QMHA Discipline Supervisors to offer one monthly clinical training for QMHPs.
- Participate in on-call rotation, providing after-hours support when necessary.
- Oversee credentialing and training needs of QMHPs in collaboration with Cascadia’s training department.
- Managing employee performance, including support plans and disciplinary actions.
- Investigate and respond to grievances as assigned.
- Ensure and support staff with completion of training requirements as assigned.
- Make hiring and separation decisions in collaboration with ITBC managers and People & Culture (P&C).
- In collaboration with ITBC managers, set priorities and develop work plans; assess progress, and manage performance.
- Identify and nurture Emerging Leaders, providing leadership in developing initiatives and Strength-Based Leadership learning.
- Provide clinical consultation when requested by the full ITBC team; redirect supervisees to their team for full team clinical decision making.
- Collaborate with other ITBC leadership to develop clinical guidelines and operational workflows; ensure QMHAs comply with guidelines.
- In collaboration with ITBC Managers set annual goals and objectives aligned with integrated treatment and the agency’s mission.
- As member of ITBC leadership, participate in on-going review and revision of processes.
- Manage contracts as assigned.
- Serve as Leader of the Day (LOD) weekly, handling client calls and crises.
- Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
- Manage Memorandum of Understanding (MOU) relationships as assigned.
- Assist in crises, following emergency protocols and supporting a trauma-informed environment.
- Advocate and collaborate with leadership teams, executive management, and other departments.
Education: Required: Master’s Degree in a Behavioral Science field from an accredited college or university. Demonstrated competency to become credentialed as a Qualified Mental Health Professional (QMHP) as defined by OAR. The incumbent is expected to keep certification current and in compliance with the OAR’s.* *or have the ability to obtain within 30 days of hire
Experience: Required: A minimum of 3 years Clinical experience providing community mental health services AND a minimum of 2 years staff supervisory experience
Specialized Knowledge, Skills, & Abilities
- Understanding of recovery model, motivational interviewing, illness management and recovery, evidence-based practices, and strength-based case management philosophies and strategies.
- Understand and align with harm reduction philosophies, cultural responsiveness, and trauma informed care.
- Knowledge of best practices.
- Operate computer hardware and software at a level needed to effectively perform job functions.
- Ability to commute to other locations.
- Ability to perform BPR, First Aid, and effectively use AED equipment. BPR/ First Aid certifications are required and must remain current.
Environmental: Work is performed in one or more of the following: clinical office, acute care settings and community setting including client residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption. Much of the work is performed during regular business hours with the potential of extending into afterhours only for crisis response. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental: The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment. Decision-making may occur in a moderate to high stress situation where a client may be experiencing a crisis.
Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or at peopleandculture@cascadiabhc.org.
Benefits
We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:
- Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
- Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
- VSP Vision Discount Plan
- 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
- Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
- Short-Term Disability, Long-Term Disability, and Life Insurance
- Paid Bereavement and Jury Duty Leave
- Length of Service Award
- Voluntary Life Insurance
- Supplemental Insurance
- Student loan forgiveness options
- Employee Assistance Program (EAP)
- Bicycle Reimbursement
- Discounted Fitness Memberships
- Trauma Support Team
89508.03
95911.54
