Mobile Counselor III (Project Respond)

Job Overview

Location/Schedule: Kerns Building, NE Portland. Community-based position. The schedule for this position is Wednesday through Saturday, 9:00 p.m. to 7:30 a.m. 

Position: Mobile Counselor III

Program: Project Respond

Mission
Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

Vision
We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

Job Overview
The Mobile Counselor III provides immediate mobile crisis response, risk assessment, and crisis stabilization for adults and children in Multnomah County. This role, grounded in a trauma-informed, strengths-based approach, involves collaborating with mental health and physical health care providers, police agencies, emergency departments, schools, and social service organizations to ensure the best possible treatment for clients. Responsibilities include triaging mental health crisis calls, assessing risk, coordinating crisis responses, initiating involuntary holds as needed, and facilitating connections to mental health services. The Mobile Counselor III also documents interactions and ensures compliance with agency and regulatory standards.

Essential Responsibilities

• Provide mobile crisis response to individuals in Multnomah County.
• Triage crisis calls from the County Call Center and law enforcement.
• Assess risk factors for harm, considering all information to determine the best intervention.
• Initiate involuntary holds when individuals are at risk to themselves or others.
• Coordinate crisis response with community agencies and service providers.
• Communicate assessments to treatment providers and emergency departments.
• Ensure personal safety in the field; involve law enforcement if needed.
• Collaborate with law enforcement on crisis intervention plans.
• Link clients to mental health treatment and social services.
• Consult with team members, supervisors, and directors as needed.
• Work in an evolving, sometimes ambiguous environment.
• Uphold client rights, professional boundaries, and ethics.
• Adhere to abuse reporting laws and HIPAA.
• Document all interactions in compliance with policies and regulations.
• Prioritize safety, know fire regulations, and follow evacuation procedures.
• Complete annual training as required by the agency and facility.
• Participate in staff meetings, supervision, and departmental meetings.
• Perform additional duties as assigned.

Qualifications

• Master’s Degree in a behavioral science field and eligibility for QMHP credentialing.
• Advanced skills in risk assessment and crisis intervention.
• Strong understanding of trauma-informed care and strength-based case management.
• Valid driver’s license and ability to pass DMV check.
• Ability to work a flexible schedule, as the mobile crisis response operates 24/7.

Cascadia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654.

This position is represented by a labor union.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours pro-rated) including:

• Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
• Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
• VSP Vision Discount Plan
• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)
• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
• Short-Term Disability, Long-Term Disability, and Life Insurance
• Paid Bereavement and Jury Duty Leave
• Length of Service Award
• Voluntary Life Insurance
• Supplemental Insurance
• Student loan forgiveness options

Wellness Benefits:

• Employee Assistance Program (EAP)
• Bicycle Reimbursement
• Discounted Fitness Memberships
• Trauma Support Team

Starting Rate Range in USD ($)

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