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Deli Sales Respresentative

Case Farms, LLC
Canton, OH Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025
OVERVIEW ::
This position serves as a vital link between sales, operations, and retail customer teams, focusing on delivering exceptional customer service and field support in a retail deli environment. The role involves overseeing territory scheduling, training deli team members, addressing customer concerns, and gathering operational insights to report to management. With approximately 50% travel required, the position demands strong interpersonal skills, attention to detail, and the physical capability to manage product handling. The ideal candidate is a self-motivated team player who thrives in a dynamic environment and is committed to delivering top-tier service and support across departments.

RESPONSIBILITIES AND TASKS ::
  • Work with sales and operation teams to understand and communicate daily operations.
  • Manage schedule to cover assigned territory.
  • Interact with and train customer deli team members in a retail environment.
  • Gather field information and report back to company management.
  • Develop and manage training materials.
  • Write up customer complaints and distribute them to appropriate personnel.
  • Exhibit the highest possible level of customer service to all customers, visitors and prospects.
  • Contribute to team effort by accomplishing related tasks as needed.
  • All other duties as assigned.
REQUIREMENTS ::
  • Bachelor's Degree preferred or commensurate work experience.
  • Must be able to travel using public modes of transportation.
  • Good personality/ability to interact effectively with customers, customer product managers, Deli personnel, QA managers, R&D staff, etc.
  • Compassionate to customers’ needs.
  • Exhibit the highest possible level of customer service to all customers, visitors and prospects.
  • Detail oriented.
  • Thrives in a team environment.
  • Ability to Multi-Task.
  • Self-Motivated.
  • Excellent follow through skills.
PHYSICAL REQUIREMENTS ::
  • Ability to work in a fast-paced, chaotic, constantly changing work environment.
  • Ability to stand, sit, squat, climb, balance, stoop, kneel, crouch, crawl, stretch, walk, reach, twist, bend, grasp, use hands and fingers, handle objects or controls, talk, hear.
  • Agility to negotiate around moving machinery and people.
  • Physical capabilities required in given department/assigned areas.
  • Must be able to move 50 lb chicken boxes.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, if applicable.

Case Farms is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Case Farms participates in the E-Verify system and uses tools made available by the federal government to confirm employment eligibility of all team members. Persons offered employment are required to provide documentation proving their employment eligibility, and all offers of employment are contingent upon successful completion of the E-Verify process.

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