What are the responsibilities and job description for the SUPPORT COORDINATORS position at Case Management Agency?
About us
Alphacare Support Coordination, LLC is an agency that provides supportive, social services to individuals in our community. We are professional, rewarding, supportive and our goal is to provide excellent care to the participants we serve ensuring that all needs and goals are met for each individual serviced.
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
- On-the-job training
- Safe work environment
- Paid mileage
- Quarterly incentives when all deadlines are met
Alphacare Support Coordination, LLC is located in Chalmette, LA. We are challenging and collaborative. The ideal candidate for this position will have the ability and drive to learn and show proven ability to provide excellent service to the individuals within our community. The Support Coordinator will be responsible for managing the day-to-day administrative needs as well as multi tasking to ensure that client files remain up to date.
Support Coordinators are responsible for:
- Completion of quarterly visits, generating required units, if applicable, observation and monitoring of monthly contracts.
- Conducts and completes annual CPOC's according to regional office timelines.
- Planning, scheduling, coordinating quarterly meetings with participants and providers.
- Responding to consumer changes in needs, completing/submitting appropriate paperwork.
- Researching, accessing and linking services.--Communicating and working with providers to ensure appropriate service provision.
- Maintaining all responsibilities and requirements in regards to critical incidents.
- Meeting with supervisor for weekly supervision, consultation, and participants needs.
- Attending and participating in weekly staff meetings.
- Attending and participating in required training.
- Reliable transportation.
- Must have organization skills and ability to prioritize.
- Willingness to travel during the day to outlying parishes as required.
- Must be able to multi-task and meet deadlines.
- Must have excellent written and verbal communication skills
- Must be computer literate and proficient in the use of Microsoft Office Software (i.e. Word, Excel)
- Must be a TEAM PLAYER!
- Employees are required to operate a computer, file and retrieve written documents, communication with others on the phone and in person.
- Employees frequently walk, sit, use hands, lift and/or move lightweight items.
- Experience in the following programs a plus but not required: OAAS, EPSDT and OCDD
This is an in-office position.
Job Type: Full-time
Salary: $33,000.00 - $38,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor's Degree in a social service, and/or human related field (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
If you are a motivated individual with excellent communication skills and a passion for providing exceptional client support, we would love to hear from you. Apply now to join our team as a Support Coordinator.
Job Type: Full-time
Pay: $33,600.00 - $38,000.00 per year
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
Education:
- Bachelor's (Required)
Work Location: In person
Salary : $33,000 - $38,000