Terminal Operations Manager

The Terminal Operations Manager is responsible for overseeing and managing the daily operations of our Transportation Terminal in Fort Edward, NY. This role will manage all parts of the transportation logistics team including coordination of driver staff, managing priorities, assisting maintenance, solving problems, improving processes, and delivering outstanding customer service to internal and external partners. The Terminal Operations Manager will understand the big picture of where we are going as a transportation division, while being hands-on in leading the day-to-day operations to make it happen. This role is responsible for developing efficient and effective transportation processes while adhering to and focusing on the highest safety standards.

Responsibilities:

• Manages a team that ensures transportation drivers are supported daily, requires the fleet and drivers to adhere to DOT compliance requirements, maintains customer relationships, and executes contracts.
• Implements and enforces controls that protect the company’s assets.
• Collaborates frequently with dispatch, transportation admin, maintenance and manager to ensure operational goals are met.
• Establishes productivity goals where needed, ensures adherence to operating standards, policies, and procedures within the function, and manages labor hours and expenses closely.
• Effectively communicates and conveys transportation goals across the organization.
• Mentors, trains, and develops staff for career progression and learning. Fosters a culture of accountability and engagement in transportation operations.
• Reviews “best practices” in the transportation operations industry and determines applicability to Casella Construction.
• Promotes safety awareness through employee communications and reinforcement of company expectations, policies, and road safety standards.
• Attracts, hires, leads, develops, and addresses performance issues for a diverse team.
• Training requirements, both in person and online, as needed or required.

Qualifications:

• High School Diploma or GED.
• At least five years of experience within a transportation division with increased levels of responsibility.
• A minimum of three years of experience in a manager role.
• Experience leading local and regional Class A CDL drivers.
• Working knowledge of DOT and FMCSA rules and regulations.
• Strong knowledge of Microsoft Office Suite and Transportation Management Systems.

Attributes:

• Handle changing priorities and use good judgement.
• Excellent customer support skills with the ability to multi-task and manage numerous responsibilities in a fast-paced organization.
• Work collaboratively in an inclusive, team-oriented transportation operations environment.
• Strong bias for action and a sense of urgency. Resolves issues quickly.
• Analyze and diagnose problems, develop solutions, and recommend an effective course of action.
• Exhibit attention to detail and accuracy.
• Empathetic active listening skills with team and customers and emotional intelligence.
• A high degree of ethics and integrity to do the right thing in the right way.
• Demonstrate leadership capabilities by taking the initiative to build, develop, and motivate the team through effective communication, managing conflict, and problem-solving.
• Manage expectations and desired results through delegation of responsibilities to the team.
• Have a follow-through mentality in creating accountability and consistency for the team by bringing an issue, project, or process to completion.

Compensation:

• Pay Range: $65,000.00 - $85,000.00 Annually

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

Casella Construction offers a competitive salary along with a comprehensive benefits package that includes medical, dental, vision, long and short-term disability, supplemental insurances, and 401(k) retirement options including a company match.

About our Company:

Joseph Casella and John Casella II are the second generation of the Casella family, carrying on a legacy that was built on hard work, grit, determination, and most of all, innovation. Together with a team equally committed to exemplifying the highest industry standards, and reinventing systems to create effective solutions when old methods no longer serve new thinking, Casella Construction has evolved to become an industry-leading company in the field.

Our strength is in our team, who we continue to invest in and depend on to help expand critical areas of our business, including heavy highway construction, demolition, utility installation, environmental contracting, commercial site development, land management, aggregate, transportation, and fleet maintenance.

Casella Construction’s success is attributed to our employees’ love of the industry, our leadership’s drive to remain at the forefront of technology and environmental stewardship, and our collective ability to thrive in dynamic situations.

Equal Opportunity Employer

Casella Construction is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Women and minorities encouraged to apply