What are the responsibilities and job description for the Dispatcher Team Lead position at Casella Waste Systems Inc.?
Job Overview
The Equipment Services Dispatcher is responsible for coordinating logistics and operations to ensure seamless service delivery. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.
Key Accountabilities:
- Service Coordination: Collaborates with drivers to assign routes and services, ensuring efficient use of resources.
- Customer Engagement: Communicates with customers to resolve issues, answer questions, and provide solutions.
- Operational Support: Provides administrative support to the operations team, including data entry, reporting, and other tasks as needed.
- Process Improvement: Identifies opportunities for process improvements and implements changes to increase efficiency and productivity.
