What are the responsibilities and job description for the Service Delivery Manager position at Casella Waste Systems Inc.?
Key Responsibilities
As a Service Delivery Manager, you will be responsible for overseeing the delivery of our services to customers. Your primary duties will include:
- Coordinating driver schedules and routes to maximize productivity and efficiency
- Managing customer relationships and resolving issues promptly and professionally
- Tracking service history and updating customer records
Our ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also possess strong problem-solving abilities and be able to think critically in order to resolve complex issues.
