What are the responsibilities and job description for the Interior Design Operations Specialist position at Casey Howard Interior Design?
About Casey Howard Interior Design
Our boutique design studio specializes in residential and hospitality projects. We work across the San Francisco Bay Area, Napa Valley, Marin County, Silicon Valley, and beyond. At Casey Howard Interior Design, we merge approachable and classic design with the unexpected and provocative, creating sophisticated, functional, and edgy spaces.
The Role
We are seeking a highly detail-oriented and resourceful Operations/Purchasing Manager to oversee our day-to-day operational functions, ensuring efficiency and organization across all processes. This role includes managing procurement-related tasks, supporting sourcing, and coordinating installations. The ideal candidate is comfortable managing multiple assignments, multitasking and prioritizing, meeting deadlines, and adapting to shifting priorities.
Responsibilities
- Oversee and streamline studio operations, ensuring efficient workflows and resource allocation.
- Develop, implement, and maintain operational procedures to enhance team productivity.
- Manage internal studio communications, coordinating between design, finance, marketing, HR, and legal teams.
- Serve as the primary point of contact for client inquiries, scheduling, and overall studio coordination.
- Oversee CRM system (Pipedrive) and maintain up-to-date project tracking and documentation.
- Schedule and coordinate client and vendor meetings, ensuring seamless communication.
- Maintain office supplies, handle billing, and oversee general office upkeep.
- Organize and maintain digital and physical filing systems, ensuring accessibility and efficiency.
- Run local errands, such as picking up and returning samples, managing mail, and handling deliveries.
- Support studio leadership in strategic planning and process improvement initiatives.
- Assist with logistics and coordination for showroom displays, events, and internal projects.
Procurement Responsibilities
- Assist with procurement processes, including vendor coordination, order tracking, and installations.
- Input and manage purchase orders and quotes within project management software.
- Research and present alternative product selections to the design team when needed.
- Request and manage quotes from vendors, ensuring accurate pricing, shipping, and lead times.
- Oversee sample coordination, including ordering and returns.
- Maintain internal database of vendors and ensure quality standards are met.
- Manage receiving and warehouse storage for furniture, lighting, and accessories, ensuring accurate inventory tracking.
- Coordinate project installations, including logistics, inventory tracking, and scheduling of cleaning services and client walkthroughs.
