What are the responsibilities and job description for the Retail Account Representative position at Cashflow Strategies?
Cashflow Strategies is a business development leader dedicated to driving success for our clients in the home improvement industry. We specialize in innovative outreach strategies that connect exceptional products and services with prospective customers, creating opportunities for sustained growth. We are seeking a problem-solver with exceptional communication skills to join our team of brand experts in the local area.
The Retail Account Representative will serve as a key point of contact for customers in retail environments, promoting our clients' home improvement solutions and generating qualified leads for their sales teams. This role demands excellent communication skills, a keen interest in home design and improvement, and the ability to foster meaningful customer relationships.
Retail Account Representative Responsibilities:
- Identify and engage with customers to get an idea of their needs and qualify leads for follow-up by the sales team
- Educate customers about our clients' home improvement products and services, emphasizing value and quality
- Accurately document customer information and maintain detailed lead records
- Stay current on industry trends and product developments to better serve customer needs
- Participate in training meetings at the entry level to refine product knowledge and enhance sales techniques
- Collaborate with the sales team to ensure seamless lead handoff and successful conversions
- Help organize and execute in-store promotions and events to boost customer engagement
Qualifications for the Retail Account Representative:
- High school diploma or equivalent; some college coursework is a plus
- Proven retail experience, preferably in customer service, sales, home improvement or a related field
- Strong communication, interpersonal, and relationship-building skills
- Ability to thrive in a dynamic, fast-paced environment and manage multiple tasks efficiently
- Basic knowledge of home improvement products and services
- Experience with point-of-sale systems and customer relationship management tools
- An approachable, outgoing personality with a genuine passion for customer service and problem-solving
Job Type: Full-time
Pay: $700.00 - $1,200.00 per week
Benefits:
- 401(k)
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Marana, AZ (Required)
Work Location: In person
Salary : $700 - $1,200
