Director of Human Resources

Job Description

Position: Director of Human Resources

Department: Human Resources

Job Summary: Directs theoverall administration of Human Resources (HR) activities for the Gaming Enterprise Division (GED) in alignment with the mission and objectives of the company and in compliance with applicable laws, ordinances, regulations, or rules.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

• Guides and manages the overall provision of HR services, policies, and programs such as the following major areas.
• Recruiting and staffing
• Team member orientation
• Employee relations
• Performance management and improvement systems
• Compliance with regulatory concerns
• Organizational planning
• Policy development and documentation
• Team member and community communications
• Compensation and benefits administration
• Team member safety, welfare, wellness and health
• Evaluates procedures and technology solutions to improve HR data management.
• Recommends and maintains an organizational structure and staffing levels to accomplish GED goals and objectives.
• Evaluates the GED culture and provides recommendations on changes to accomplish GED goals and objectives.
• Develops and manages an annual budget.
• Establishes and implements short- and long-range departmental goals, objectives, and operating procedures.
• Serves on planning and policy-making committees.
• Oversees and manages the work of direct reports; encourages the ongoing development of HR team members.
• Coordinates the GED Division’s (GED) use of insurance brokers, insurance carriers, pension administrators, and other outside sources.
• Conducts a continuing study of all HR policies, programs, and practices to keep management informed of new developments.
• Establishes departmental measurements that support the accomplishment of the GED’s strategic goals. Prepares periodic reports to track strategic goal accomplishment, as necessary or requested,.
• Directs the preparation and maintenance of reports needed to carry out the functions of the department.
• Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the GED.
• Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a strong workforce with a focus on Pascua Yaqui tribal members.
• Formulates and recommends HR policies and objectives for the GED with regard to employee relations.
• Partners with management to communicate HR policies, procedures, programs and laws.
• Determines and recommends employee relations practices necessary to establish a positive GED-team member relationship and promote a high level of team member morale and motivation.
• Conducts investigations of team member complaints or guides HR team members performing investigative tasks.
• Monitors and advises managers and supervisors in the GED’s corrective action process. Monitors the implementation of a performance improvement process with non-performing team members.
• Reviews, guides, and approves management recommendations for employment terminations.
• Keeps the CEO and executive team informed of significant problems that jeopardize the achievement of GED goals, and those that are not being addressed adequately at the line management level.
• Oversees the GED’s wage and salary structure and pay policies.
• Ensures ongoing competitive market research is performed to maintain pay practices and salary ranges that help to recruit and retain a strong workforce.
• Monitors pay practices and systems for effectiveness and cost containment.
• Collaborates with Finance and other applicable groups to obtain cost effective benefits.
• Recommends changes in benefits offered, especially new benefits aimed at team member satisfaction and retention.
• Supervises and develops direct reports by mentoring, coaching, and providing performance feedback; works collaboratively with them to design professional development plans that support their continuous learning.
• Leads compliance efforts with applicable governing laws and regulations with a goal of maintaining minimal exposure to lawsuits.
• Protects the interests of team members and the GED in accordance with HR policies and applicable laws and regulations.
• Consults and advises senior management on matters such as succession planning and key team member retention.
• Manages team member communication and feedback through such avenues as team member satisfaction surveys and newsletters.
• Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities:

• Broad knowledge and experience in areas such as employment law, compensation and classification, and employee relations.
• Knowledge of contracting, negotiating, and change management.
• Knowledge of GED policies as well as applicable tribal, state, or federal regulatory laws, ordinances, or rules governing employment.
• Computer proficiency with Microsoft Office Suite software, especially word processing, spreadsheet, presentation, and database applications along with various software systems used in HR applications.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in the design, development, and implementation of salary administration plans and benefit programs.
• Excellent communication, organizational, planning, and time management skills.
• Excellent interpersonal and coaching skills.
• Ability to negotiate and manage alternative dispute resolution processes.
• Ability to motivate team members to produce quality work within proper timeframes and simultaneously manage multiple priorities.
• Ability to participate in and facilitate group meetings both at the executive and departmental level.
• Ability to analyze and interpret complex documents such as technical journals, legal documents, and financial reports.
• Ability to respond to internal and external inquiries or complaints.
• Ability to effectively present information to senior management and other stakeholders.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to work under pressure and be detail oriented.

Minimum Qualifications:

• Bachelor’s degree in HR Management or related area AND ten (10) years progressively responsible leadership experience in HR positions, including at least three (3) years as an HR Director.
• Computer proficiency with Microsoft Office Suite software, especially word processing, spreadsheet, presentation, and database applications along with various software systems used in HR applications.
• Demonstrated ability to lead and develop HR team members.
• Demonstrated ability to serve as a successful participant on an executive management team that provides leadership and direction.
• Demonstrated ability to interact effectively with an organization’s governing board.
• Demonstrated track record of confidentiality, reliability, responsiveness, and creativity.
• Must be able to work in a smoking environment.
• Must be able to work any shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.
• Must be able to obtain, maintain, and retain a valid gaming license.

Preferred Qualifications:

1. SPHR or PHR certification

2. Senior HR leadership experience in gaming or hospitality.

3. Specialized training in employment law, compensation, organizational planning, organizational development, employee relations, and labor relations.

4. Active affiliation with appropriate HR networks and organizations as well as ongoing community involvement.

5. Active ongoing affiliations with leaders in successful companies and organizations that practice effective HR management.

6. Bilingual (English/Spanish)

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

Work Location: In person