What are the responsibilities and job description for the SECURITY OFFICER position at Casino Fandango?
Job Description:
Security Officers will be responsible for the safety and security of our guest and in supporting the Security department.
Job Requirements:
- Assist with activities regarding guest and team member safety, gaming regulations and company policies and procedures.
- Help enforce local, state, and federal regulations and aid when needed.
- Write incident reports, ensuring accurate handling of information according to company standards.
- Provide guidance and direction to team members and guests.
- Assist guest and team members with their lost and found items.
- Follow all rules and procedures.
- Conduct arrests, investigations, inspections, interviews, and other duties as required throughout the casino environment.
- Work outdoors during inclement weather conditions including but not limited to, shoveling snow, and withstanding hot and or cold conditions.
- Provide daily protection of company assets.
- Maintain an open line of communication with Management.
- Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
- Other duties as assigned.
Education and Experience:
- Must be 21 years of age.
- High School Diploma and/or GED preferred.
- Previous security experience preferred.
- Must be willing and able to engage in physical activity on all levels up to and including physical confrontations while remaining calm.
- Able to think creatively and work with supervisors, peers, and other subordinates on a team approach to solve problems which cross departmental boundaries.
- Skilled in operating a personal computer and related software including Microsoft Office Suite, proprietary programs and any other computer programs or devices as may become necessary.
Additional Requirements:
- Must provide a DMV printout.
- Speak, read, and write the English language.
- Must be flexible and able to work any shift, day off and weekends.
- Must be able to stand and walk for long periods of time.
- Ability to deal with inebriated customers in a courteous manner.
- Respond to common inquiries and/or complaints from guests.
- Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
Required Work Cards
- Gaming Registration
Machinery, Work Equipment, Programs, Software, Hardware Used
- Paycom system
