What are the responsibilities and job description for the Food Server - Full-Time position at CASINO PAUMA?
SUMMARY:
Service to include order taking and delivery of any food and beverage items. This task will be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a high level of guest satisfaction.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
Check tables for clean and proper set ups, check floors, chairs, and surrounding area.
Greet guests in a friendly and courteous manner.
Take guests beverage orders, explain any specials, and make menu recommendations.
Input orders into point of sale noting any special preparations in foods.
When food is prepared, retrieve order from kitchen, and confirm its accuracy with appropriate condiments.
Monitor and take action to ensure quality of food temperature, presentation, freshness, and maintain a high level of sanitation at all times.
Check back with guests to assure overall satisfaction, replenish beverages and pre-bus table.
Present an accurate check to guest promptly and thank them for their patronage and invite them to visit us again.
MINIMUM QUALIFICATIONS:
Must have 1year prior food service experience.
Excellent customer service including friendly demeanor and patience.
Exceptional organization and time management.
Effective written and verbal communication skills.
Great active listening skills.
Able to work in a fast-paced environment.
Willing to work flexible work schedules including holidays, weekends, and nights.
SKILLS/ABILITIES:
Customer service oriented
Ability to work in a fast-paced environment
Verbal and Written Communication
Strong attention to details
Knowledge of Food Service Regulations
Time Management
Ability to work on multiple tasks simultaneously and within tight timelines.
Selling to guests' needs
EDUCATION:
High School diploma or GED (preferred)
LICENSE REQUIREMENTS:
Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.
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