GAMING OPERATIONS SUPERVISOR

About the Role:

We are seeking a highly motivated and experienced Gaming Operations Supervisor to join our team. As a Gaming Operations Supervisor, you will be responsible for overseeing the daily operations of our gaming facility, ensuring that all activities are conducted in compliance with company policies and procedures. You will be responsible for managing a team of gaming staff, ensuring that they are trained and equipped to provide exceptional customer service to our patrons. Additionally, you will be responsible for monitoring the performance of our gaming equipment, ensuring that it is functioning properly and efficiently.

Minimum Qualifications:

• Bachelor's degree in Business Administration or related field
• 3 years of experience in gaming operations management
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including nights, weekends, and holidays
• Must be able to obtain Gaming License

Preferred Qualifications:

• Experience with gaming regulations and compliance
• Experience with gaming equipment maintenance and repair
• Experience with budgeting and financial management
• Experience with staff scheduling and payroll management

Responsibilities:

• Oversee the daily operations of our gaming facility
• Manage a team of gaming staff, ensuring that they are trained and equipped to provide exceptional customer service to our patrons
• Monitor the performance of our gaming equipment, ensuring that it is functioning properly and efficiently
• Ensure that all activities are conducted in compliance with company policies and procedures
• Maintain accurate records of all gaming activities and transactions

Skills:

As a Gaming Operations Supervisor, you will utilize your strong leadership and management skills to oversee the daily operations of our gaming facility. You will also utilize your excellent communication and interpersonal skills to effectively manage a team of gaming staff and provide exceptional customer service to our patrons. Additionally, you will utilize your knowledge of gaming regulations and compliance to ensure that all activities are conducted in compliance with company policies and procedures. Your experience with gaming equipment maintenance and repair will also be utilized to monitor the performance of our gaming equipment and ensure that it is functioning properly and efficiently. Finally, your experience with budgeting and financial management will be utilized to maintain accurate records of all gaming activities and transactions.