Your Image, Our Focus

When it comes to providing quality, patient-centered care – local matters. Our doctors and staff are invested in the community. We’re your local team of radiology experts. With cutting-edge medical imaging technology, highly trained clinical staff, and board-certified radiologists, we bring patient care and imaging excellence into focus.

Casper Medical Imaging has proudly been serving our community since 1971. We have long standing roots in the great state of Wyoming and are proud to be able to provide expanded services not just to our state, but our region.

The ability to adapt to a growth mindset and be willing to learn and take accountability is a must for any individual within the walls of our establishments. Empathic and positive attitude is a required mindset for all employees as it is our duty to connect on a stelar level with one another as co-workers, but even more important is our patience and referring providers.

We practice PATIENT with our peers and all individuals we come in contact with within our scope.

Professional | Accountable | Timely | Intentional | Navigate | Thank You

Basic Benefits (Health & Fringe)

• Health
• Dental
• Vision
• Basic and Voluntary Life and AD&D
• Short- and Long-Term Disability
• Safe Harbor Retirement
• Profit Sharing Retirement
• Supplemental (Aflac)

Job Summary:

The Radiology Facilitator serves as a vital link between radiologists and staff of remote healthcare facilities, streamlining communication and ensuring efficient workflow. This role is responsible for managing requests, resolving issues, and enhancing the quality of service to improve patient care and physician satisfaction.

Key Responsibilities:

• Field requests from Casper Medical Imaging radiologists for information necessary to provide professional radiology interpretations.
• Field requests from offsite healthcare personnel regarding professional radiology interpretations.
• Maintain documentation of problem submissions and resolution.
• Collaborate with clinical and information technology resources to improve efficiency.

Additional Duties:

• Handle frontline phone communications between radiologists and remote sites.
• Assist with additional duties, including scheduling and medical records requests as needed.

Preferred qualifications:

• Medical Assistant Certification preferred
• Clinical experience in a radiology or healthcare setting is strongly preferred
• Familiarity with Picture Archiving and Communication System (PACS)
• Proficient in medical terminology
• Strong communication and interpersonal skills with the ability to work collaboratively across teams
• Detail-oriented with excellent organizational and problem-solving abilities
• Ability to manage multiple tasks effectively in a fast-paced environment
• High attention to detail
• Critical thinker
• Can work without direction, but also effective in a team environment.
• Self-starter, driven to excel.

Required qualifications:

• 
  Minimum 2 years’ experience assisting medical providers, preferably in a radiology setting.
• Must be eligible to work in the United States of America and provide proof per the USCIS requirements.
• Excellent customer service skills, including written and oral communication.
• Ability to read and write from paper and computer system.
• Professional attitude and willingness to take accountability for their actions.
• Growth mindset.
• Must be receptive to constructive criticism and feedback.
• Ability to maintain a professional and polite telephone manner.
• Typing, computer, and organizational skills are required with the ability to multitask.

Work Environment:

• Cubical setting
• Availability to stand or sit for ergonomic benefits
• Must be able to stand or sit for a minimum of 8 hours a day
• Equipment you will use daily includes a phone, computer, scanner, printer, fax & copy machine.

Position Details:

• Reports to Radiology Administrative Manager
• In-person, on-site in Casper, WY
• Full-time
• Non-Exempt (eligible for overtime)
• Monday – Friday 8:00 AM – 5:00 PM and 3:00 PM – 11:00 PM
• Rate of pay dependent upon experience.