What are the responsibilities and job description for the Medical Receptionist, Off-Site Clinics position at Cass Regional Medical Center?
Job Code 3320
CASS REGIONAL MEDICAL CENTER
Job Description
Department Name: Practice Management
Title: Medical Receptionist
EEOC Classification: Office/Clerical-Non-Exempt
Date: January 2025
Dimension and Description
Primary Purpose: To provide smooth patient flow, meeting all guidelines of clinic procedures and insurance specifications, striving for the best customer service possible in a timely and accurate manner, in accordance with Cass Regional Medical Centers mission statement. Highest level of customer service is expected in every aspect of the position by using the principals of AIDET.
Formal Policy-Setting Responsibilities: No formal responsibility. The policies associated with the jobs purpose and essential responsibilities are set by others.
Routine Decision Making: Decides appropriate scheduling; verifies complete patient information; decides appropriate specialist to use according to insurance plan; verifies appropriate coding and correlation of charges.
Formal Supervisory Responsibility: No formal supervisory responsibility.
Required Knowledge: Insurance requirements, basic patient triage and common medical knowledge.
Unusual Working Conditions: None.
Education and Certification/ Registration required for the Position: High school education.
