IT Associate

POSITION SUMMARY
The IT Associate supportt the entire firm and its client base as a member of the Technology team. In this role, you'll report directly to the Director of Information Technology and will interface directly with C-suite executives, firm employees, and our clientele.

RESPONSIBILITITES

• Respond to technology queries over the phone, via email, in person, and/or through remote access.
• Support the implementation and maintenance of the firm's network servers, hardware, software, office equipment, conference room video and audio equpiment, and remote access platforms.
• Troubleshoot computer systems, hardware, software, phone systems, and office equpiment.
• Set up new hire computers and remote access equipment.
• Provide new hire training and onboarding sessions.
• Collaborate with Controller & Office Manager to ensure all inventory is labeled, tracked, and updated within our asset inventory management system.
• Assist clients and Cassaday employees with client portal requests.
• Special projects or tasks as requested.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related field (computer science, computer engineering, information systems, or similar)
• Knowledge of MS Office Applications (Word, Excel, Powerpoint, Outlook, OneNote, etc.)
• Knowledge of MS Sharepoint
• Excellent oral, written, and interpersonal skills
• Strong work ethic, problem-solving skills, and attention to detail
• The ability to work with all levels of management and anticipate support requirements
• The ability to exercise independent judgement with minimal supervision
• The ability to maintain a high degree of confidentiality with regards to client and personnel matters.

ABOUT US

Cassaday & Company, Inc. manages over $6 billion in assets for over 3,700 households.

Since its inception in 1993, Cassaday & Company has been recognized for employee development, community service, as a best place to work, as one of the fastest growing companies in the country, and as one of the top wealth advisors in the United States by outlets such as Barron's Forbes, Inc. 5000, Investment News, Financial Times, Washingtonian, and more.

BENEFITS

• Healthcare options, including medical, dental, vision, and supplemental programs
  • majority of premiums paid by the firm
• 401(k) options
• Paid time off
• Telework options
• Health & Wellness program
• Paid parking in covered garage, OR monthly public transit subsidy
• Tax-free Dependent Care and Education assistance programs
• Company sponsored employee appreciation events